My overall thoughts on the app
The biggest issue for me is the location feature. I tried to change my location, but instead it pinned my home location, and there is no option to remove it or switch it to my business location. I find this extremely unsafe and frustrating. Why should users have to physically leave their homes and travel all the way to another location just to set a pin? We should be able to change or update our location from the comfort and safety of our own homes.
I also don’t feel like the app has much to offer. It feels very limited and boring, and I honestly don’t understand what would make someone want to keep using it.
One of my friends had the exact same experience. She also had her home location pinned, couldn’t change it, found the situation unsafe, and eventually deleted the app because she felt it was useless.
I really wanted to give the app a fair chance, but based on my experience, I wouldn’t recommend it. The location issue alone is a major safety concern and needs to be addressed.
Ps. If I could give this app 0 stars I would
Response from developer
Thank you for sharing your feedback. We’re sorry your experience with BookitGY was disappointing. We’d like to clarify that the location feature allows providers to pin their business location. When a location is pinned, the app saves the location selected by the provider, which may be their current GPS location if they are setting it up from home. We understand how this could cause confusion, and we’ll look at ways to make the setup instructions clearer so providers know exactly what location they’re selecting. In response to this concern, we will be implementing a descriptive confirmation before the location is pinned to avoid this issue in the future We also appreciate your feedback about the app’s features as we continue improving BookitGY. Please contact us at support@bookitgy.com if you need assistance with your location settings. — BookitGY Support
