BookJane appears to be a legitimate app. The AppsHunter Legitimacy Score for BookJane is 90 out of 100 points across 7 verification signals from App Store and developer data.

BookJane Reviews: Is It Legit?

Name: BookJane
Rating: 2.2 (10 reviews)

BookJane

BookJane Incorporation

💼 Business

Customer Experience

Positive experience31.3% of reviews

Neutral6.3% of reviews

Negative experience62.5% of reviews

~ Based on 16 written reviews from the US App Store.

Is BookJane Safe?

Not enough ratings yet to assess BookJane.

Is BookJane Legit?

BookJane appears to be a legitimate app. AppsHunter Legitimacy Score for BookJane is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Error Message

Constantly receiving an error message saying “Something Went Wrong” when trying to login with my manager credentials; other managers at my office have no issues and have the luxury of filling shifts, etc, on their phone via the app — I do not, and it’s becoming a huge frustration!

TTheNurseJenkins

2 years ago

Shift loading takes a long time

This needs to be fixed immediately as it prevents me from picking up shifts. I click on the shift that has been posted and the screen will load for 20-30 seconds. By the time the shift appears on the screen, the shift is already gone. This was not an issue before, not sure if this is related to the new update of shift releases.

I have deleted the app, downloaded it again, and tried turning on my dad as well, however the issue is still persistent. Please fix this! I have had the app for over 4+ years and this is the first time an issue like this has occurred with the BookJane app.

Vvrefcgg

3 years ago

Still active?

I am a previous employee looking to rejoin but it just says log in ( I’m guessing my old log in expired) how to I sign up again? App doesn’t allow me to log in and unload documents

JRJesse Preston Rhinelander

3 years ago

Unable to register

Hi, I came across this app and love it. I have a PSW certificate and wish to use this app to pick shift as I need a PSW work but it seems it only for Jane employees. The app only asked me to login of which I haven’t register before. How can I join your team to pick shifts and also, do you have location in Brampton ON?

HHoluwahpheranmie

3 years ago

Not working properly

Took a long time to set up my profile. Temporary password works but can’t change it. Save tab wouldn’t highlight.

MSMey Sue

4 years ago

Response from developer

Hello Mey Sue, Thank you so much for reaching out! I was able to find your support ticket from last week, you absolutely have the ability to change your password. Our support team will contact you again to assist you with resetting this. We sincerely appreciate the feedback and will have this fixed for you immediately!

Requesting for new feature

It’s amazing app to pick up shifts as our desire. I would like to recommend it would be appreciable, if you can feature of cancel the shift after picking.
Thank you

RBRaj Brar1

4 years ago

Response from developer

Hello Raj, Thank you so much for your feedback! This is an option available to some app users depending on the type of account. Agency workers can cancel shifts while internal team members cannot. It is in our roadmap to add this as optional for all organizations. Kindly contact our support team for more information at 1-855-265-5263 / support@bookjane.com and we would be happy to provide more insight.

Tedious navigation

Picking up shifts takes too long and is so tedious because when you exit from the shifts details, it would refresh to the previous page with all of the dates and the collective shifts so you have to find and scroll which shift you were looking at previously.

''shianiece

5 years ago

Response from developer

We are sorry to hear about your experience navigating shifts and appreciate you taking the time to provide feedback. The next update will include a fix for the issue you described. In the meantime, we appreciate your patience as BookJane works hard to make the best user experience possible!

Great App

Intuitive and easy to use

RRobTO6

5 years ago

App keeps closing

App is glitching and I am not able to set up my profile. Please fix your app!!

Ssuzieemagalit

5 years ago

Funmilola Registered practical Nurse

Bookjane are absolutely gorgeous,sooo flexible and easy to use their app and wonderful customer services from their team!❤️❤️❤️👍👍👍

Wwendollinng

6 years ago

Worst app

This app hasn’t worked from day 1. Will not let people sign up or take their emails. Tried 3 different accounts. Spoke to two different people via their Chat - apparently reset my account - sent in resume and info to work and never heard back again.... attempted to use app and once again the log in and account don’t exist after they set it up for me previously..... not sure how you expect people to apply via this app....

JJbro76

6 years ago

Response from developer

Hi, I am so sorry about your negative experience with us. We do try to make applying as easy as possible. If you are still interested please send us an email at: support@bookjane.com referencing this experience and we will work hard to make it right. Thank you for your time and patience!

Jane Jasmine RPN

Easy to use and pick up shifts. Sometimes the app will say there are shifts when there isn’t which makes it difficult since the notification will keep going off ... But overall they are very organized, pay on time and I am having a wonderful time working with them.

JJjRPN

7 years ago

Terrible

Have had all relevant documents uploaded for weeks and still says pending approval. Keep getting notifications that there is a shift for me, even though I am not even approved yet!! You’d be better off posting flyers on a mailbox. This app sucks

BBeek17

7 years ago

Response from developer

Hello! We review every application thoroughly to ensure our Care Network is made up of the best healthcare staff. Please be patient with us as we get to your application. Thanks!

Not liking it!

App is not useful for picking up shifts. Cancelled shifts without any reason is unacceptable. We look forward to work and when it’s cancelled without reason it’s a bit frustrating. Shifts are not easy to find as they were before and it really doesn’t motivate workers.

Wwonderishgirl1

8 years ago

Response from developer

Hi, I apologize for the poor experience you have had with us. We are trying hard to make it easy to pick up shifts, especially during these unprecedented times with COVID-19. We definitely agree with you - no one wants to get cancelled on last minute! We are working on ensuring cancellations are more transparent and a better experience for everyone, and we'll be sending your feedback to the product team. We appreciate you taking the time to write this review!

From a jane

From a janes perspective it's been great so easy to pick up shifts, well informed before arriving to shift. Organized time sheets overall a great set up however I wish there was a setting where we could map the locations simultaneously and have a setting where as a jane I only seek work per say 10 k away. Also wish there were more downtown Toronto shifts they all seem very far for someone who doesn't drive

GGGina little G

8 years ago

Response from developer

Thank you so much for the thoughtful review. We definitely have something in the works to help you find shifts nearby... Stay tuned!

Not good!

Not professional!!!!

CcOLLettE0612

10 years ago

Response from developer

Hi there, I am so sorry you had a negative experience with us. If you could send us an email at: support@bookjane.com we'll try to make it right. Thanks!