Sync issue
If this can be fixed, I’ll gladly change my review. Everything else about the app is great
Good except
Forgets your place
DRM
Fabulous!
Response from developer
We're so glad you've found us, and thank you for helping us support independent bookshops!
Ebook checkout
UPDATE: Customer services were fantastic and sorted out the balance so despite the above limitation, have upgraded the rating.
Response from developer
We're very sorry to hear about the challenge you encountered while attempting to use a gift balance and/or NBT to buy an ebook. We know this is frustrating, and we are actively working to build the ability to buy an ebook with a gift card and/or NBTs, which should launch later this year. In the meantime, you can absolutely use a gift card and/or national book tokens to buy physical books from our site. Thank you for helping us support indie bookshops and for your patience as we build the features of this app!
Needs to improve
Response from developer
Thank you for your feedback and for helping us support independent bookshops. We're sorry to hear about the frustrations you're encountering using the app. We take this feedback seriously and are diligently working to improve the experience with each new app release. The good news is you should already be able to search within a book by clicking on the center of the page you're reading, and upon the "pill" menu displaying, click on the ellipses (...) to pull up additional options, one of which is "Search book." Currently, our ebook app is much more mature than our web reader, and some of the challenges you're encountering might be tied to using the web reader on a tablet/device. If that's the case, we'd recommend downloading the app in lieu of the web reader. We would also be happy for you to email us at product@bookshop.org so we can help you troubleshoot further!
Disappointing Flaw
Response from developer
Thank you for helping us to support local bookshops! We're sorry to hear you've run into a frustrating error around remembering your place in the book. The good news is we do offer the ability to bookmark a page - when you click on the center of the page you're reading, you will see a small "pill" menu with several controls, one of which is "BKM" - that will allow you to bookmark the particular page. We also recently launched several fixes that should have resolved this issue for you in the latest version of the app. If you upgrade to the newest version and still encounter this problem, please don't hesitate to email us at info@bookshop.org so we can help you troubleshoot further.
5 stars
Response from developer
Thank you for the feedback and for helping us to support indie bookshops - happy reading!
