Terrible software, Terrible support
The mobile app won’t process payments, you can’t manually enter card info. Renters can select crazy non-biz hours for rental pickup and drop offs The Wordpress plugin completely glitches out. And Booqable’s response when you create a support ticket is to send you a screenshot of their terms of service which state they don’t offer refunds or cancelling a subscription. Beware, don’t use this software.
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Glitches - not the best
Not the best app for booking software. Too many errors, keep getting randomly logged out, and it's the worst when trying to collect payment.
Limited app
Just starting out, but the app is so limited, wish it had more development like the website. Definitely has potential.
Inflatables
Good to keep my inventory and make paper form invoices for my costumer on my tablet
App is awful, website great.
App is awful, website great. App is constantly glitching and very limited. The website and their customer service on the other hand are great
App DOES NOT WORK
Been using for one month and has never worked. The support people use the AI script and know nothing about how to actually fix anything. Have been unable to get an actual human on the phone and it’s been over a month. THIS IS A DESKTOP PRODUCT ONLY! If you need this to work on your phone do not bother purchasing. It will never work on the phone. Not even sure why they have an app. It’s somewhat worked the full couple of days until it stopped working completely I’ve delete installed it and have done everything else you can imagine. Again support is nonexistent. I think this might actually be a scam
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Stole over $300 from my account
Don’t use this app! They have no return policy and I accidentally paid for 1 year instead of 1 month. They refuse to return my money. Their program is extremely difficult to use and I’ve wasted hours (during free trial) trying to make it work. Do not give them your money. I promise you, this app is horrible
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Awesome service but the app is limited
We love bookable for it’s easy to use functionality. However, the app itself has some limited functions like not able to update inventory and not able to print out or slips so I still use the full site for stuff like that, but it would be nice to have those features integrated into the app, otherwise its a great service and i wouldn’t be able to run my business without its inventory tracking
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Desktop software good, app unreliable
This app constantly logged you out, even after only minutes of being logged in. You cannot send emails from it and it’s really frustrating to use because of the constant bugs.
This app has single handedly ruined my customer base
I have this problem where the orders that go to my app disappear and I have no way of seeing what’s there unless I’m on my computer. I can’t even discuss my problem with a representative because I’m sent to a bot that can’t help! This is a horrible problem that needs to be fixed.
Mostly useful, Needs the ability to send Quotes through Email
App is fairly easy to use but has limited functionalities. I like the app because you can create mobile quotes on the fly. However, as of May 2024 you are still not able to email quotes or even download them. It is counter productive to have to create the quote and have to go back to a full browser on PC/Mac in order to send the quote through email. I’m in the party rental industry and being able to send quotes fast can determine wether or not a client books with you before they go with somebody else. Give me the ability to quickly download or send through email and this will be a 5 star review.
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Poor support
Poor support - never respond
AMAZING!!!
Signed up with booqable a few months ago, and wow I am impressed. I don’t often do reviews but have to give credit when credit is due! They are super responsive and helpful when you need it most. Being a new business owner is daunting enough but the whole booqable team makes it a breeze! Thank you guys 🎉
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Almost Completely Useful
I would give it 5 stars but to process "Authorized Funds" instead of deposits i still need to go into the website. You also cannot email customers their invoice or contract in app. Defeats the purpose of having the app since i might as well just use the website version. Its halfway useful.
Can’t scan barcodes or accept payments
Im still in the testing phases but the fact that you can’t take credit card payments sucks big time. Also every time I try to scan a barcode the app crashes which is not going to work for my business especially during very busy rushes.
Sad
Definitely makes me want to ditch Booqable as a whole, I have no reliable way to check my books without a laptop. Too many glitches
They destroyed a workable app
App worked great for a few weeks and now no orders show on dashboard. Wrote support they admit to a bug but still no results. It transformed from a good app to a useless app.
Mobil App not showing Any Orders
Booqable version 3.2
iPhone 12 pro
The app used to show past, present and future orders
It shows nothing
I have removed the app from my phone, turned my phone off .. reloaded the app. Signed out of the app. Still nothing
Shows everything on my husbands Google phone app
Shows everything on our desktop
iPhone 12 pro
The app used to show past, present and future orders
It shows nothing
I have removed the app from my phone, turned my phone off .. reloaded the app. Signed out of the app. Still nothing
Shows everything on my husbands Google phone app
Shows everything on our desktop
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Had potential.
Wasn’t user friendly to begin with and now with the newest update all of my orders are gone. Thankfully, the desktop still has my data but the desktop is not mobile friendly.
Doesn’t work
I can’t even log in I’ve deleted and reinstalled the app. Heard good things about the website but the app is just terrible.
