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Bosch DIY User Reviews

Bosch DIY: Guarantee & Deals
Bosch DIY: Guarantee & Deals
Robert Bosch Power Tools GmbH

Customer Experience

Positive experience75.0% of reviews
Neutral10.0% of reviews
Negative experience15.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is Bosch DIY Safe?

Bosch DIY: Guarantee & Deals appears safe based on user ratings. AppsHunter Safety Score for Bosch DIY is 87/100.

This assessment is based on 1,077 user ratings, with an App Store average of 4.4/5.

Is Bosch DIY Legit?

Bosch DIY: Guarantee & Deals appears to be a legitimate app. AppsHunter Legitimacy Score for Bosch DIY is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Bosch. Easy and Efficient App.

I have loads of Bosch tools and now that I have this App it makes it easy for me to track their history and contact Bosch in the event of a support requirement. Makes good sense.
Buzz HarveyBuzz Harvey

Response from developer

Thank you for your feedback! We are very pleased that you like our app. We will do our best to keep it that way.

BOSCH APP

I like this App, it shows different Bosch products and what I find useful is the spare parts diagrams and part numbers so you can order just what you need and will know it fits.
Wobblin’ Goblin.Wobblin’ Goblin.

Response from developer

Thank you for your feedback! We are very pleased that you like our app. We will do our best to keep it that way.

Easy to use

This was easy to download ,also upload details for product to be registered ,straight forward process!.
Leeds4ever49Leeds4ever49

Response from developer

Thank you for your feedback! We are very pleased that you like our app. We will do our best to keep it that way.

Wrong Language

I have always bought Bosch , but I am now thinking of changing, the reason, my app has now changed to be in Dutch , I’ve contacted Bosch regarding this and they keep fobbing me off, first they tell me there is work being done on the app, then they say well if you buy anything else, just phone us, what the hell for, why I’ve I downloaded the app?, to make things easier, I cannot speak Dutch so I cannot used the app, so if Bosch won’t help me with this, why should I purchase anymore of their products, also why should I recommend Bosch to anyone else, very, very disappointed.
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Steele JohnSteele John

Response from developer

Thank you for your feedback. We are sorry that you are having problems with the language settings. The app automatically links the language based on the country registered in your account. This means that, by default, the app displays only the official language of the selected country. For example, if your account is registered in Germany, the app will automatically use German as the display language. If your country localization appears to be incorrect, we are happy to help you update it. Please contact our customer service team either through the app (Bosch Service > Contact Customer Service) or by visiting: https://r.bosch-diy.com/contact.

Ogden

Perfect product with perfectly easy App which navigates you through everything you need to do easily
Definitely recommend *****
48278214827821

Response from developer

Thank you for your feedback! We are very pleased that you like our app. We will do our best to keep it that way.

New warranty registration

Very easy to use app and on screen support to register self explanatory- like the ability to scan in product details for tool purchased
Keynshamw BoyKeynshamw Boy

Response from developer

Thank you for your feedback! We are very pleased that you like our app. We will do our best to keep it that way.

Can’t register serial number

I have just received my nice new electric chainsaw, but I cannot register the serial number for the guarantee. The save button is placed at the bottom of the screen, with is only visible if you scroll for 10 mins … and then when it appears, the button does not respond. Please fix this.. I cannot be the only one.. Note that I am using a iPhone SE, in case your programmers have forgotten that some people still like smaller format phones
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Nick@VoorschotenNick@Voorschoten

Response from developer

Thank you for your feedback. We are sorry that you are having problems registering your tool. We will check the problem with the save button in the app. Alternatively, you can also register your product directly via our website to activate the warranty.

Easy to use app

This app makes the registration of the product extremely easy. It took less than 5 minutes with the camera taking responsibility for model and serial numbers
David Murray (Piano)David Murray (Piano)

Response from developer

Thank you for your feedback! We are very pleased that you like our app. We will do our best to keep it that way.

Not up to Bosch usual high standards!

After purchasing all my Bosch appliances when having a new kitchen fitted last year I found the Rotak 34R lawnmower VERY flimsy and the assembly instructions need to be clearer - for example the ‘ticket’ which is attached to the grass box does not make it clear that the clips on either side of the box need to be opened in order to access the wheels. Also, the grass box itself is extremely flimsy thin plastic. Whilst I can appreciate you are trying to keep the weight to a minimum, sturdyness should be a consideration.
A disappointing purchase!
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Ali oalyAli oaly

Response from developer

Thank you for your detailed feedback! We are sorry to hear that you are not entirely satisfied with the Rotak 34R lawn mower. We understand your concerns regarding the assembly instructions and the material quality. However, as your criticism relates mainly to the product and not to our application, we will pass your problem on to our engineers. Please contact customer service with your problems and suggestions either via the app (write to Bosch Service / Customer Service) or via ‘https://r.bosch-diy.com/contact’.

OK, but sections don’t work

I used this to register a new tool for the extended warranty. It provides a feature to upload an image or pdf of a receipt but the ‘Upload’ button does nothing. Fortunately, the receipt is not mandatory so I was still able to register the tool. The final step provides a ‘View certificate’ option but that doesn’t work either!
Otherwise it’s seems useful as I can quickly see what tools I’ve registered and when their warranty will expire
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KigtodKigtod

Response from developer

Thank you for your feedback! We are very pleased that you like our app. We will do our best to keep it that way. We would be grateful if you could provide more details to our customer service either via the app (Bosch Service / Write to Customer Service) or at "https://r.bosch-diy.com/contact".

Interesting

It’s the first time buying a Bosch tool. The app is so easy to use and the projects are easy to follow. Some very good ideas for the diy’er. Hopefully I will get to try some projects soon.
hu-faht-idhu-faht-id

Response from developer

Thank you for your feedback! We are very pleased that you like our app. We will do our best to keep it that way.

Very easy process

I bought the Bosch pbd bench drill and using the app had it warranted within minutes. I would recommend for reliability and ease of use of the app. Thanks Bosch 👍
P.FlappP.Flapp

Response from developer

Thank you for your feedback! We are very pleased that you like our app. We will do our best to keep it that way.

Fast and efficient warranty registration

Very easy to use. Recognised my devices instantly without any issues. Definitely easier than trying to find the numbers myself!
James_4216James_4216

Response from developer

Thank you for your feedback! We are delighted that you enjoy using the Bosch DIY app.

Not the easiest of Apps

Quite difficult to use - this single key thing is a bit of a pain and didn’t work at the first attempt. Also the app wouldn’t connect with the iPad camera and take a photo of the model and serial number at the first attempt, and then the app wouldn’t cancel! All in all not very good and somewhat more complicated than necessary.
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cv339hb99cv339hb99

Response from developer

Thank you for your feedback. We regret that we were unable to fulfil your expectations of the app. However, we are always grateful for suggestions for improving our app. These can also be sent directly and anonymously to our development team via the feedback function.

Perfect German manufacturing and professionalism

I always buy Bosch now. You can use the cordless batteries on all the products, they are superbly made and each purchase has a 3 year warranty. In this day and age of poor customer service and shoddy goods why wouldnt you?!
Orbz4Orbz4

Response from developer

Thank you very much for your great feedback. We are very pleased that you like our app and are satisfied with our service and products. Such words motivate us to continue doing our best to keep it that way. We hope you continue to enjoy our app and tools.

What’s the point?

Bought a Bosch universal impact drill & tried to register it, tried many times in fact, but no, the Bosch drill I have isn’t recognised as a Bosch drill despite it coming in a Bosch box, with a Bosch drill in, & various Bosch information, including an advert to sign up to an extended Bosch warranty, except it won’t recognise the number either manually or when scanned. There’s an hour of my life I won’t get back, or an extended warranty for that matter. Pointless.
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FatbagmanFatbagman

Response from developer

Thank you for your feedback. We are very sorry that you are having problems registering the drill. We have tested it with several devices and have not been able to reproduce the problem. Therefore, we ask you to contact our customer service with the tool details. You can find the different options under More (three dashes on the top left) > Call Customer Service or Write to Customer Service.

Bosch easy cut 26 corded grass trimmer

Great powerful lightweight machine, and at a cheap price, I have used many trimming machines and this one matches up to all of them including Stihl. It is very easy to assemble also, registering the product online also very easy.
Tomio’sTomio’s

Bosch Tool Collector

This app is so easy to use it’s really pleasant to add products to extend the warranty to 3 years and also soooo easy to book a warranty case. Smooth process throughout the experience and I can’t think of anything to improve on. Thanks for everything Bosch 👍🏻
BladamJBladamJ

Response from developer

Thank you for your feedback! We are very pleased that you like our app. We will do our best to keep it that way.

Impressed

After years of spending hours painting I finally found this device. What a difference it’s made.
Bonus, it’s so easy to clean!
ST0987654321ST0987654321

As good as the website

Thought the ‘My Bosch’ website was great, but presumed this app would just be the website disguised as an app. But it’s not, and works incredibly well. The addition of the tool scanner is fantastic, it makes adding new tools remarkably quick.
Weeksy79Weeksy79

Response from developer

Thank you for your feedback! We are very pleased that you like our app. We will do our best to keep it that way.