Terrible app
Good luck on figuring out how this app works.
Terrible system with blue
Too many blue bikes at stations that is allowing more overtime fees across Boston proper. Rode my bike for 45 minutes and had dock the bike in Cambridge!!
Simply doesn’t work
Endless loading, no map. Ended up at 4 full docks because of it.
Response from developer
You have to give the app location access for it to work. Please check your settings. The map icon on the bottom left screen shows the full system map, and status of every station.
Basic functionality good but not much more
Missing capability to search for a bike not where you are, major missing functionality. Also would like to be able to plan a ride.
Response from developer
Station counts for all bikes in the Subway system can be found using the full map. Simply tap the map icon on the lower left corner of the screen.
Minimal but Awesome
Great app. Minimal but functional. Has key Bike-Dock avail info in close to real time.
Outdated app, may slow down your phone
Warning message about it may slow down your phone. Please update.
Good app but no need for constant locator
Has worked fine for me but I was concerned that this is always on locator service. No need for this and I don't remember terms changing. Give us "when using" option!
Response from developer
This has been addressed in the latest version.
Location services when not using app
This is BS. An app like this that tracks location when not using the app is garbage. There is no need for that.
Mostly wrong
Dock availability is often inaccurate causing you to think it's one dock open and it's actually broken. Fix these bugs as its the entire reason why people use the app, duh!
Dock it
Love the app. Easy to find open docks, which can be the bane of renting.
Periodic single day user
Love it. Do it in every city that has one.
Unlike another review I read...no major problems ever.
Other than bike availability (a problem in every city) and don't LOVE this app. Great at telling you what docking station is close. But I have trouble looking for stations nor close to me (as in...when planning for the day or where to park the bike where I'm going). That's the only reason I did not give it 5 stars.
Unlike another review I read...no major problems ever.
Other than bike availability (a problem in every city) and don't LOVE this app. Great at telling you what docking station is close. But I have trouble looking for stations nor close to me (as in...when planning for the day or where to park the bike where I'm going). That's the only reason I did not give it 5 stars.
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Spotty Service
I rent bikes and cities all across the United States. Never have I had such a problem as I do with the Boston bikes. I purchased a 24 hour pass & got my first bike and then returned it 25 minutes later. Couldn't get a bike out for the rest of the 24 hours as it didn't recognize that I had turned the bike back in. The bike was sitting in a rack and I couldn't rent it from the same station I returned it to.
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Very handy
I use it all the time
Great for Hubway
Intuitive, easy to use, helpful information. Wonderful for any Hubway user.
Significant bugs
Frequently indicates free docks where none are available (seems to display broken docks/bikes as available). The band at the bottom of the Boston Bikes display shows the number of bikes and docks available at a station. However, ads often cover the band, rendering the critical information delivered by the app unreadable. Immensely frustrating.
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Not for tourists or one-day users
Unless you have the annual membership don't bother renting a bike, save yourself a bad experience and a headache arguing with tech support.
Here's why: the electronic system at the kiosks constantly crashes down, which is the sitiuation at a very large portion of the stations. So, if you're using your credit card to undock the bike, you won't be able to do so unless the kiosk is working, even if there are fully functional available bikes at the station.
Now, if you call tech support for assistance they will send you to another station, which most likely won't be the closest one since that will be crashed down too, so you will end up walking 12-20 blocks to find a station that will be working. What's the point of renting a bike then?
Bewarned that they don't process full or partial refunds.
Here's why: the electronic system at the kiosks constantly crashes down, which is the sitiuation at a very large portion of the stations. So, if you're using your credit card to undock the bike, you won't be able to do so unless the kiosk is working, even if there are fully functional available bikes at the station.
Now, if you call tech support for assistance they will send you to another station, which most likely won't be the closest one since that will be crashed down too, so you will end up walking 12-20 blocks to find a station that will be working. What's the point of renting a bike then?
Bewarned that they don't process full or partial refunds.
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Don't require location access all the time
Your location permissions are too intense.
If you allowed me to set location permissions to Only While Using the App then I'd keep the app. You don't so I'm deleting.
If you allowed me to set location permissions to Only While Using the App then I'd keep the app. You don't so I'm deleting.
Needs to tell you how to map your route
Why can't I simply enter my address and where I'm going and have it recommend stations to leave from and arrive at for the shortest route based on bike availability?
Ads obscure critical info
The advertisements now totally cover critical info on the map, like how many bikes and docks are available at a given station. Fail.
Outstanding
This is very helpful
