BrainOS® Mobile User Reviews

What users say

Top reviews

Store Rankings Disappeared

When we ran the T7 unit we could see the metrics of how the different stores did by market, region, division, and The United States. Since starting operation with the Rovr X6, we can no longer see that data. Can that be fixed?

Partnership

Perhaps you can look at partnering with Walmart since they use your equipment. This would be a great asset to the company

Usage

App works great but the percentages take a while to update

Hatred

Absolutely useless, anyone who uses the auto scrubber will agree, the app is super slow and only useful 1/10 times, literally all it’s good for is remotely starting the machine or finding out where it is, which would be good if it wasn’t incredibly bad and slow at it.

It’s unironically quicker to traverse the entire store to find it than to wait for the app to figure it out. I only downloaded the app because my supervisor made me.
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Things app needs

To be able to stop or pause robot from phone when it is on a route. Plans change sometimes. Ability to leave notes on a route, in case route is interrupted for what ever reason. Other than that great app

Feedback

App is good would be good to be able to see charging status through app

Scrubber

Our scrubber battery dies really fast it’s not post to do that

About auto c

Error code 104 it gets block a lot there’s nothing there and you gotta go after it take forever going around the store to find and I think if I’m sensitive very sensitive because it likes to stop a lot.

Crashes after sync

The app crashes immediately after syncing with the scrubber. If I try to open the app again it crashes again. If I close the app and restart it I get the main scrubber menu. The entire time I was connected?!
This much is a simple thing to get around. Sync, crash, reboot, get to work.

But I can’t control how many days I am connected! This is the biggest thing that I want fixed. After that everything will be perfect
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Suggestion

Love the machine it helps a lot when u have to do a multilevel store. My only suggestion is you should put the option to start it from the app. That would make it better because if im sweeping a route I would not have to walk back to the machine to do it.

Peter

There should be an added feature that if a run is not completed due to an issue that allows you to start the run at the point where the issue occurred. Also a way to run the route in reverse.

charging status

I wish we could see charging status on the app

Team Lead

Wish the maintenance technician would keep an eye on errors and come check my machine regularly. Every time a code comes up it never happens for him. And when I put a service request it costs money for him to show up and nothing happens. Need better support from company. Tired of looking like i do not know what i am talking about!
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New Start Button Feature

The app itself is great, I would love to see a feature added where you can restart the machine remotely due to it being blocked.

Suggestion

It would be nice if we could tap on the ranking and see stores that hold the top ratings

Works great. Haven’t had any problems

Very straight forward easy to use and pair. I wish there was an extended 30 days option to pair notifications and such, to pair it once and won’t have to pair it again, after 30 days.

Hose clip

Received the same clip as already on the machine. Would like the one that won’t hurt the hose.
Thank you!

Runs well with little help

I have found out it will run six routes if I keep the water tank full.

.

Please change option to pair for more than 30 days.

Account

Is like to see where I can make my own account since I’m the only maitanance worker here. I need to keep tabs at all times even when I’m not here. Please fix app