Can be frustrating
I’ve been playing this for a while and the most frustrating game is Baggage Claim. Often I tap on the item and nothing happens so my score is always low. I can clearly see which bag I’m looking for yet there is no reaction on the screen. Unless this is sorted soon I’ll probably give up the app altogether.
Show more
Response from developer
Thank you for your feedback. We're sorry to hear you've been experiencing issues with the Baggage Claim game and understand how frustrating that can be. We'd like to investigate this further. Could you please contact our support team at dementialearningsupport@dementia.org.au with details of the issue, including your device model and operating system version if possible? Thank you for bringing this to our attention. We appreciate your feedback and look forward to helping resolve the issue.
Feedback needed on activities.
I’ve been participating with this from the start and I find it interesting to follow my progress. I’m frustrated that there’s no way for me to see where I’ve gone wrong on some of the activities. This would help with working to improve areas of potential cognitive decline.
Very helpful App
2026 update. Still love this app. Been using it for a few years now so have collected a bunch of data which allows me to keep an eye on my brain health. However, even though they fixed the original bug on “choose your bag” I found on the French tour that level 3 is still very un-responsive. Not one of my taps was recorded on my iPhone 12 Pro.
Show more
Good check up
Having completed this for a about 2 years I find it a good safety check to confirm I’m ok. As I’m widowed, friends see your decline but find it hard to tell you until it is really bad. I can follow a map very easily getting to and from but find the app map very hard on my return as I leave the map facing north and the app shows just going forward it throws my mind off. Try it, you will enjoy it.
Show more
Luggage
Despite bug fixes still did not pick up two bags that I clicked on. It’s definitely improved though
False assessment
It all works well unless your device fails to record a tap on the correctly identified object as it flies past, resulting in a reduced assessment of your ability. I removed the app for that reason.
Timeframes disappointing
I found the activities engaging and I understand they are best done regularly, but find it very frustrating that a country expires after a certain time frame so you are unable to finish the activities for that country if you miss the timeframe cutoff.
Very helpful App
I love this app. Been using it for a few years now so have collected a bunch of data which allows me to keep an eye on my brain health. Even better now that they fixed the bug on “choose your bag”.
A good initiative but glitchy
Most of it runs ok but there were instances where it was glitchy and frustrating. On one occasion I’d click on the correct luggage but it wouldn’t work. The recent India navigation test has an error in the return section. The correct answer has the three wind turbines in the wrong position. My test results only show that I did a couple of the India components whereas I did them all
Show more
BrainTrack
On the check in there is no option for a healthy whole foods vegan diet.
On baggage collection I was tapping the correct bag but it wasn’t collecting it. Using my iPhone.
And I have just put in ten different nicknames but my review is not being accepted! Annoying now!
On baggage collection I was tapping the correct bag but it wasn’t collecting it. Using my iPhone.
And I have just put in ten different nicknames but my review is not being accepted! Annoying now!
Useful app
Got this app because I have diagnosed MCI and wanted to keep track of my ‘progress’. Interesting experience, as I’m good at some tests and poor at others. Worth doing - Jim.
Missing information
Does not include any information in ‘Meet and greet’ besides name and picture, therefore unable to use app
Too many reminders for no purpose
I’ve done one country and have several weeks to wait before I can do anything further on the app. I have however had at least 3 notifications just in the past week reminding me to get back to the app. Makes no sense. I want to be reminded when it’s actually time to go again but spurious reminders make me want to turn off notifications. On that point, there’s nowhere on the app for notification settings (and also nowhere to submit feedback) so I’d have to turn off notifications at the phone settings end. I would much rather have options in the app how often / what type of notifications I receive. As for the actual games, I’ll make a call on that after I’ve done another country or two. (Some things felt confusing but it may just have been the newness of the app).
Show more
Some issues
I generally find it helpful, but as some other users have noted, the tap in baggage claim is not always responsive.
Also the city map needs a complete redesign. I had trouble understanding the instructions and thought it must be me, even though it’s the only one I do. I checked with others with zero cognitive decline and they don’t get it either. Perhaps instead of what exit do you take, it would be clearer and more help to ask do you turn left or right to get to destination.
Also the city map needs a complete redesign. I had trouble understanding the instructions and thought it must be me, even though it’s the only one I do. I checked with others with zero cognitive decline and they don’t get it either. Perhaps instead of what exit do you take, it would be clearer and more help to ask do you turn left or right to get to destination.
Show more
Can’t read info in meet and greet
I can’t find anywhere to report bugs, so I’m leaving one here. Meet and greet has the text info about the pictures cut off so you can’t read it. Which means that game is unplayable. Otherwise enjoying the app.
Baggage claim
Generally speaking I enjoy this game. However, I’m frustrated by the lack of touch sensitivity when playing the “baggage claim” game. Often, repeated taps on the bag in question does not register, particularly with the final game which has the bags moving faster. The current game gave me a score of only 37%, even though I tapped (sometimes repeatedly) the correct bag and my tap did not register. I am tapping the centre of the bag and quite firmly. I’m using an iPad. Any suggestions to improve this will be appreciated.
Show more
What is the correct answer
Would be good if you were shown after the test where you went wrong.
One question I got 25% but have no idea who I was meant to calculate the correct answers
One question I got 25% but have no idea who I was meant to calculate the correct answers
Enjoyable activites
My only negative comment is that I cannot see where I have lost points. Some questions are a bit confusing and if I have the correct answer, I could see where I made a mistake and correct this.
Results difficult to figure out
When I’ve scored poorly, I’ve been confused about why I scored poorly because there’s no way to find out the correct answers afterwards or see WHERE/HOW I went wrong. Maybe I didn’t understand something correctly so this is different to not being able to work something out. Some of the tests might be more about having poor spatial skills (as I might have had even as a young person) rather than cognitive issues! I’m disappointed with these limitations. I want to see the correct answers afterwards so I can understand where I went wrong.
Show more
Can’t properly tap for Baggage Claim
Great app that is very useful to check your thinking. My only gripe is that my taps for Baggage Claim aren’t registering. I don’t want to peel off my screen protector as tapping is usually no problem.
