Not very informative
This is a poorly designed app.As a former Duke Energy customer there app is much better. No cumulative usage shown, and fingerprint login does not work. Please adopt another format so people can determine how much power they are actually using.
At least the new version looks better than the old
The old version was just a wrapper for the website. This version is a much less useful version of the website. Because the new rates have us keeping a sharp eye on the peak hours, seeing a usage graph was a good plus. Unfortunately, navigating the graph isn’t good and it doesn’t give any actual numbers. The bar could be low in context, but I won’t know if I have a new peak hour amount that will cause me to need to sell a kidney to pay the bill.
Basically, you're better off just using the website. This app doesn’t even have the basic info you can get there and is full of bugs on top of that.
Basically, you're better off just using the website. This app doesn’t even have the basic info you can get there and is full of bugs on top of that.
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Newest update makes it difficult to pay multiple accounts at once
The newest update makes it very difficult to pay multiple accounts at once. Before I only had to click pay for one account and it included all of the balances due. Now it’s many more clicks and because the balance was past due, I had to manually change the amounts being paid for each account. Please change this back.
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Doesn’t work at all
Can’t get past the login screen. The same credentials work fine at blueridge.coop but on the app it says “Invalid Acct No and/or Password.” The website works fine, I’m guessing the app is just a portal for that so I may as well just save the web page as a shortcut and it’ll work better anyway.
Bugs fixed works flawlessly for me
This app works just as expected.
