Glitch
App is not opening, we need this fixed asap!
Ошибка
Не удается зарегистрироваться в приложении
Response from developer
Hi there, could you please submit a ticket via https://support.counterpath.com/hc/kb-tickets/new ? Our support team will help you.
Beyond Primitive
This is official app to use with Bria Teams monthly subscription. The only reason I needed it is to see presence of users in the team and who’s currently on the phone or not. This app offers none of it, except dialing your contacts from your phone. App on desktop is just as basic. Even free microsip beats this paid one in every aspect
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Unreliable
I used this app for sometime for business. Despite having push notifications on, there were instances that voip calls failed to ring when the app was in the background. This is loss of business.
Happily switched to another app and no more lost calls.
Happily switched to another app and no more lost calls.
BEWARE
Product is good but there is no option to opt out of auto-renew and no warning that renewal is coming up. They just charge your card and tell you about it after the fact. Complete silence from their billing team. They must make a fortune from scamming people out of money this way
New Update Keeps Crushing
The app was working good until I update to the latest version. Now on starup it keeps crushing.
Best IP softphone
Love it
Bait and Switch
The app immediately forces you to sign up for a $8 renewable plan with one week free. Obviously the developer is hoping that you will forget to cancel, but forcing people design up is a very slimy tactic
Ne fonctionne plus
Bria sur iphone ne fonctionne plus pour un sip chez ovh, j’ai des 400 en 5G ou des 503 en wifi
Response from developer
Hi there, if you have any technical issue, please submit a ticket via https://support.counterpath.com/hc/en-us/requests/new . Our technical support team will fix the issue.
Can’t login
Downloaded the app. Asks for you to login, no where does it mention how to register. Haven’t tried the app in fairness but 0/10 for clarity. Would recommend adding instructions on how to register.
I am unable to use this
I am unable to use this app for phone calls. Outgoing calls don’t go through. Incoming calls come through then drop out. Terrible time!
No Refund Despite Limited Functionality
I signed up for Bria Solo but faced several issues. The trial expired before my VoIP number could be ported, and though it lists monthly pricing, the minimum subscription required is for a full year. Key features like SMS and reliable voice transmission were lacking; my voice quality was so poor that I was inaudible. Additionally, the voicemail system failed to recognize my caller ID. After switching to another product, I requested a refund within a month of purchase but was denied based on their policy. Buyer beware.
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Poor quality audio
Receiving constant complaints from customers about how terrible the connection/line is!!! Fix this please!
All inbound calls start failing within 20 seconds
All inbound calls start to decline in quality after about 10 to 15 seconds when using the mobile app. People complain it sounds robotic then the call starts breaking up pretty badly after that. This has been doing this for some time. The developers need to start from scratch if they want a half decent app. Very disappointing.
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Subscription subscription subscription
Two counterparh softphone products moved from free to subscription model in last few years. Won’t be moving to the expensive subscription model but finding another free product I can use my existing VoIP service with.
Decent offering but expensive
Bria works for the most part however there are limitations on the free offering such as the lack of TLS and the inability to select preferred codecs. I am happy to pay for the upgrade if it was reasonably priced but it is on the higher end for me. While I no longer use Bria, I still think it has a decent offering if you are willing to overlook the limitations.
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Line cuts out all the time
It allows less than 30 seconds and line cuts out
Blocks calls after the first one comes through.
Rings only once then the next call doesn’t come through. I’m missing work calls and losing money. Contacted support waiting for help.
This happens so often. When I log off and come back in it’s good for the first call only again. When it works it’s great but I have had this problem on numerous occasions.
I did not have work as a contact which was my previous issue. It blocked all calls after letting one connect.
This happens so often. When I log off and come back in it’s good for the first call only again. When it works it’s great but I have had this problem on numerous occasions.
I did not have work as a contact which was my previous issue. It blocked all calls after letting one connect.
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Constantly drops calls
Not sure why but drops almost all calls
Poorly make app
Application does not work well or in the same manner my desktop version does.
