Complete trash!
2/5 stars
Issue
Response from developer
Hi There, We're sorry you're experiencing issues with the app. We encourage you to reach out to further assist you by tapping on your profile, then "settings", then "help and feedback". We would be happy to work with you to resolve any problems you may be having. Thank you.
Pretty good app just a few things
Response from developer
Hi Soraya, We're sorry to hear about the difficulty you are having. At this time you cannot export your schedule from the app, but we're always working to improve it, and encourage you to reach out with any issues you may have by tapping on your profile, then "settings", then "help and feedback". We would be happy to work with you to resolve any problems you may have. Thank you.
the update
Response from developer
Hi Melissa, We're sorry to hear about the difficulty you are having. We're always working to improve the app, and encourage you to reach out with any issues you may have at itsupport@bridgew.edu. If you would prefer to stop by our help desk, located in the Library (next to Starbucks), we would be happy to work with you to resolve any problems you may have. Thank you.
Nearly perfect
Everything you need
PAL feature?
Add courses to Calendar doesn’t work
Great app - no smart parking
Smart Parking
Response from developer
Hello, Sorry, you are experiencing this issue. Please contact help@dublabs.com so we may assist you. Thank you, DubLabs
UPSET!!
UPDATE- They fixed the issue so very fast!! Changed my rating :) Thank you BSU!
Response from developer
Thank you for alerting us to an issue with our recent update to the mobile app. We reverted the change. All functionality should now be restored. We will test more thoroughly in the future. My apologies for the inconvenience. If you encounter any future technology issues, please report the issue to the IT Help Desk at 508-531-2555 or at itsupport@bridgew.edu
Where’s the Library?
Response from developer
The library site is currently being considered for inclusion in a future BSU mobile app build. We are glad to hear including the library would be of use to you. In Jan/Feb we will be surveying students for their feedback on the usefulness of the mobile app. These survey results will help us prioritize and plan future mobile app enhancements. Please consider completing the survey. Thank you for your feedback!
