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BrightRidge SmartHome

BrightRidge SmartHome

by Johnson City Energy Authority

16 ratings
6 reviews
🌟 Lifestyle
Free

Details

  • Released
  • Updated
  • August 9, 2021
  • October 9, 2025

Developer

Johnson City Energy Authority
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BrightRidge SmartHome screenshot #1 for iPhone
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About

Manage your Smart Home Wi-Fi network with this application. Features include parental controls, network security, and the ability to set up guest Wi-Fi networks for visitors.

✓Smart Home Wi-Fi Network Management
✓Parental Controls
✓Network Security
✓Guest Wi-Fi Network Setup
✓Subscriber Management
Show original description

What's New in BrightRidge SmartHome

25.3.2

October 9, 2025

We redesigned BrightRidge SmartHome to better assist you and greatly improve the experience. With a fresh new design and powerful new features, managing your internet is now quicker and easier than ever. The all new design includes the following updates: • Quick Links Carousel - Quickly find the most used features at the top of the home screen • People Carousel - Easily see everyone's profiles and online status, also pause a profile right from the Home Screen • New included avatars to enhance your people profiles experience • ExperienceIQ and ProtectIQ Tiles - same functionality with a new UI, and now found directly on the home screen • Dark Mode now supported • And more enhancements found within the app experience

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User reviews

Most RecentHighest RatedLowest Rated

Pretty horrible interface

While I wished this service was helpful, all I get are “there was a delay” errors these days and nothing works at all. I still get notifications when I add new devices but that’s about it. When I open the app on its own, it says I don’t have any current services with them and doesn’t allow me access to anything. Pretty worthless in it’s current state
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All screens show no data

It worked when I first installed but sadly nothing loads now.
meetingcammermeetingcammer

DOESNT WORK

literally doesn’t work at all
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Dog water!

Cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, connects for 5 seconds, cannot connect, cannot connect, cannot connect.
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Never works

Always get an error message that the app can’t connect. It is basically useless.
Frustrated 10284Frustrated 10284

FAQ

What is BrightRidge SmartHome?

BrightRidge SmartHome is a mobile application designed for subscribers to manage their Smart Home Wi-Fi Network. It offers features like parental controls, network security, and guest Wi-Fi setup.

Is BrightRidge SmartHome free to download?

Yes, BrightRidge SmartHome is available for free download on supported devices. There are no in-app purchases or advertisements mentioned in the app's details.

What devices are compatible with BrightRidge SmartHome?

BrightRidge SmartHome is compatible with iPhone and iPad devices. It is suitable for users aged 4 and above.

How often is BrightRidge SmartHome updated?

The latest version of BrightRidge SmartHome is 25.3.2, and it was last updated on October 9, 2025. This indicates a relatively frequent update schedule.

What are the main features of BrightRidge SmartHome?

Key features include managing your Smart Home Wi-Fi network, implementing parental controls, enhancing network security, and setting up separate guest Wi-Fi networks.

Who developed BrightRidge SmartHome?

BrightRidge SmartHome was developed by the Johnson City Energy Authority.

What is the user rating for BrightRidge SmartHome?

BrightRidge SmartHome has a user rating of 4.0 stars, based on 16 ratings. This suggests generally positive user reception.

Can I create a guest network with BrightRidge SmartHome?

Yes, one of the core features of BrightRidge SmartHome is the ability to set up guest Wi-Fi networks, allowing you to provide internet access to visitors without compromising your main network's security.