Poor combination of app & hardware
As an early adopter (15+ mo. ago) I tried giving my lock every chance and patiently waited as the app evolved. I’ve yet to see any improvements. It’s ability to successfully recognize and respond when I approach has never been better than 40%. It’s constantly loosing connection and as a result the battery life is short- fresh set of batteries every 3 weeks. So this will be my last review on it as I’ve given up on this lock and the app. I am replacing it with a more reliable numbered electric lock. It’s been a $150 waste, but a valuable learning lesson.
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Terrible support
The given keys were working until last week when nobody I had given access to could get in.
I emailed the support email and now 48 hours later I have had no help and still nobody can get in!!
I emailed the support email and now 48 hours later I have had no help and still nobody can get in!!
Easy to use
I saw Brilong Lock at CES and even compare to Kwikset this product is much easier to use. Has a lot features, two factor authentication and very easy key sharing mechanism.
