BritBox User Reviews

Customer Experience

Positive experience22.9% of reviews
Neutral18.6% of reviews
Negative experience58.5% of reviews

~ Based on 484 written reviews from the US App Store.

What users say

Is BritBox Safe?

BritBox: The Best British TV appears safe based on user ratings. AppsHunter Safety Score for BritBox is 92/100.

This assessment is based on 18,852 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.9% of ratings point to a safe experience
2.7% of ratings suggest some concerns
7.4% of ratings point to a risky experience

~ Based on 18,852 App Store ratings for BritBox.

Is BritBox Legit?

BritBox: The Best British TV appears to be a legitimate app. AppsHunter Legitimacy Score for BritBox is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Premier package options

I love BritBox...its the 1st app i run and open everyday to watch or see whats added or coming soon...My only complaint like many others i am seeing now is for the PREMIER PACKAGE....I dont think its fair that its only as a Yearly option n not monthly and we who dont have pkg have to wait a whole week to week to watch the episodes...that is absolutely crazy ...and ive just recently noticed few new shows available that u have to have pkg to watch n dont see them in the coming soon or if are its like a 1-2 month wait from dates i see under episodes(again insane)
Really hope Britbox is taking the paying viewers requests about Premier seriously and it happens..ahhh esp too instead of the monthly price increase i receive ...ive had 4 increases in approx 12-15 months...thats not right esp w/this premier situation..for $$ payed should b getting Premier !!
Thx for a fantastic app ..and for reading my review !!
Show more

Must Do Better

Good selection on British programming. However, the actual app is poor and hard to navigate. So confusing.

Love Britbox!!

I would love to have the premium version, but I am unable to afford the annual payment. Could you make it monthly?

Apple TV

Bad service - getting so tired of the bad service. Now being subjected to constant adds saying I’m not a good enough customer and have to pay “extra” for the ability to see ‘future’ episodes… now we have notices to enter our password every two minutes.

What a sorry excuse for an entertainment app! Acorn here we come!!!
Show more

Please add monthly premier it’s time

As I keep saying people would like a monthly Premier Subscription option, please consider doing this now, as people are screaming out for it. It’s a superb choice of British television, both new and old, with various genres of viewing but wish that the new premier offerings were available on a monthly subscription basis and not just a yearly subscription.
Show more

Two Different Apps

I enjoyed my free trial. I liked a lot of your original programming. I do not like the fact that to unlock your entire catalogue of shows one must pay the annual premier price of $149.99. So poor folk, like myself, that pay monthly only get access to half of your shows. That’s greedy, you will not get any more of my money.
Show more

Limited viewing

I pay for the monthly subscription but there are some shows that only let you watch the first few episodes and then you have to pay the $150/yr to finish watching. Disappointing!

Stingy

I started a subscription to Britbox and couldn’t even enjoy a full series unless I upgraded, how do you expect me or anyone stay?

Went south

Was a great simple app for years now it has ads and a premium subscription ! Hate when they ruin a good thing . Now I’m getting commercials for BritBox while watching stuff on BritBox ? Ridiculous

Don’t bother

There is such limited content, Britbox is truly a joke. A tiny fraction of BBC content is on the app, and now there is even less available due to the introduction of a “premium” tier. App navigation is also quite clunky. Don’t waste your money!

HLG HDR not stored on Apple TV

The app is ok, but the best streaming device for this app on my LG OLED has been my Fire TV Cube. If possible hardware-wise, please update it so I can use on my Apple TV instead.

AirPods play\pause no longer working only with this app.

Yesterday, the play/pause function completely stopped working, but only with this app. It’s not working on both the iPad and iPhone with AirPods Pro 2 & 3 and only with this app.

Here for the other Bennet sister

And who isn’t!

Horrid

Can not watch a thing it stops starts stops lags for ages ive reinstalled it and same thing happens. def not worth signing up for so frustrating. ERROR CODE UNKNOWN 😡

After contacting britbox ive decided to Cancel my subscription not paying for a service that never works.
Id like this month refunded.!
Show more

Was good now it’s overpriced and greedy

When I first started using this app, it was like seven bucks now it’s 11$ I watched two shows only I like classic Doctor Who and red dwarf. Now all of a sudden certain Doctor Who episodes say that I have have subscriber access??? $11 a month isn’t enough ??? That’s absurd This is unbelievable. I had a five star from the beginning rating now I’m gonna unsubscribe.
Show more

Good content, basic app

Good content. Minimal app functionality. Needs a setting to turn off autoplay of next episode.

Disappointing

The app is a disappointment with clunky navigation. It appears to be temperamental on all devices, often freezing or crashing. One of the most annoying features is what happens at the end of a show. Instead of the navigation automatically going to the next episode, it will often pick some random past episode. Why?

The latest issue is the app popping up a notice to enter your Apple password. Oh yeah right, like anyone would give you that. Get stuffed! I can’t decide if the app has been hacked due to poor security or someone over at Britbox is trying to scam customers.

Note to users: when you see the pop-up demanding your Apple password, DO NOT enter it. Press cancel and the app will continue to function in its normal yet poorly designed way. This appears to apply to all versions: iOS, iPadOS, and tvOS.
Show more

Broken since last update

Recently it started inexplicably asking for your Apple ID every time you open it (I’m not subscribed through Apple, I have a yearly plan through Britbox directly). You can cancel out and nothing happens, which makes their tech support rep’s claim it’s Apple’s fault absurd- Apple doesn’t need this information for the app to function. One out of hundreds on my devices does this.
Show more

Signing in?

Why do I have to sign in every single time with a password???? Even a 5 minute bathroom break??? This is ridiculous!!!

Message to sign into Apple account

After opening app there is a sign into Apple account dialogue box. It happens on the latest IPhone and IPad app.