Can’t get in
Believe the other reviews about not being able to get back in after getting a premium subscription. You go to open the app—hit Restore and NOTHING! The developers have said it’s fixed but it is NOT fixed. I just updated the app five minutes ago hoping that would fix it and still…NOPE! Very shady!
صوت
الصوت حق الخطاء مره مزعج
Guys seriously over 650mb 🙈🙈🙈
Whatever happened to optimizing an app as I can’t Phaethon downloading a 650mg game on my kids iPhone 11 that only has 64GB less 10GB Apple iOS etc as much as I think this would benefit anyone over 13 NOT every family gives a 13/14 year old son & daughter new iPhones yearly.
Appreciate your partnership with AppAdvice but again just can’t see loading this onto their devices as they’d much rather the space for SnapChat & TikTok + music etc.
Appreciate your partnership with AppAdvice but again just can’t see loading this onto their devices as they’d much rather the space for SnapChat & TikTok + music etc.
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App doesn’t let me in
Excuse me.. I am an old user (since 2022) of the app. I had a pause in practising and then tried again now.
But the app doesn’t let me in and advices me to buy a yearly subscription.
What?
When i press restore it still wants me to buy the subscription
What have you dont to the great app?…
But the app doesn’t let me in and advices me to buy a yearly subscription.
What?
When i press restore it still wants me to buy the subscription
What have you dont to the great app?…
Response from developer
Hi PУ, We're sorry for the inconvenience. This will be fix as soon as possible. Meanwhile, you can reach us at Support@sharplyapp.com and we will assist you.
paid one time, not even accessible for old features
update: no it is not "fixed." this is deceptive and defamatory. just to get that $90/yr out of one customer who already has legal rights to use it. just trying to squeeze money. i have LEGAL RIGHTS to use it. legally i am able to. LEGALLY i can sue. so DO IT or i might SUE you. STOP scamming me.
anyway
i paid this when it was a one time fee - people got it when this was free but i got this WHEN IT WAS A ONE TIME PURCHASE. can not even use the features at the time i paid for it. what a scam
anyway
i paid this when it was a one time fee - people got it when this was free but i got this WHEN IT WAS A ONE TIME PURCHASE. can not even use the features at the time i paid for it. what a scam
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Response from developer
Hi there, We had a small issue, it was fixed same day.
paid one time, not even accessible for old features
i paid this when it was a one time fee. i can not even use the features at the time i paid for it. what a scam
Response from developer
Hi there, We had a small issue, it was fixed same day.
unable to open the app
couple of weeks ago i updated this app and could not open it at all. it freezes at the logo screen and nothing else. so today i updated the app hoping it running again. but i came across same problem. came here to check the comments to see if anyone else had my problem and i was like “are u guys actually playing??!” please dev team, release us from this madness! thank you. great work.
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Response from developer
Hi there, We had a small issue, it was fixed same day.
Fun plus awesome customer service
I had been playing the game for months and after a recent update I could not load the game so I reached out to customer support. They responded very quickly and said an update for a bug was awaiting an approval. The next day there was another update. I still had an issue trying to play the game and again wrote to customer support and had another quick response and they were able to get me up and running again. It was such a great experience to have customer support quickly and pleasantly help a customer. It is a rare experience in todays world that a company really cares. Thank you customer support!!
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Response from developer
Thanks for your feedback!
Great games, but buggy
The collection of games addresses a large number of brain activities. However, at least a few games have bugs and either can’t be completed at all or cause mistakes when playing. For example, Follow Pro always stops working (no blocks appear) when a certain number of points is reached. Sometimes restarting the game works. Sometimes it doesn’t. In Atoms, objects can’t be tapped at higher levels when multiple layers appear. It’s like the hotspots or clickable objects are covered up by the layer of objects on top of them. If these bugs were fixed, I’d give BRN 5 stars for sure!
UPDATE: Great support from the developers! Still some bugs in Atoms (unable to tap dots on levels with multiple layers/colors and Follow Pro freezes in the middle. Up to 4 stars for customer support.
UPDATE: Great support from the developers! Still some bugs in Atoms (unable to tap dots on levels with multiple layers/colors and Follow Pro freezes in the middle. Up to 4 stars for customer support.
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Response from developer
Thank you for your feedback. We keep updating the app with fixes and games. Please reach us at Support@sharplyapp.com We would like to address the issues you mentioned.
App does not work on iPad after latest update
BRN does not work on iPad following latest updates.
Response from developer
You're right, we had a technical issue for a few hours. It was fixed ASAP. Thank you for your feedback.
Does not deliver
Got this when it was free. ‘Games’ start with poor/no instructions and then a parade of ads. Promptly deleted.
Don’t Bother.
Terrible example of how to make an App.
Sweet app, rough ads.
Sweet app, rough ads.
It doesn't work now!
Whenever I try to open a game, it doesn't work!
