Great App!
Love Broadway San Diego and their mobile app. It’s a great way for local theatre fans to stay on top of touring productions coming to town. It’s easy to access my tickets, get early presales, get discounts. I’ve also gotten cool birthday perks with local restaurants. Thank you Broadway SD!
Has a Worse App Been Invented?
I cannot even begin to describe the torture that this app puts us through. We’ve been season ticket holders for years, and our penance for this is not what we pay for our tickets but the fact that we are forced to use this app - the worst of the absolute worst. Want to login? Nope. Want to add Face ID? Nope. Want to buy extra tickets? Eh…maybe if you’re lucky. Sure, we *usually* are able to pull our tickets up when we need them, but that’s still something that feels like a truly exciting victory and an immense sense of relief after everything else that this app puts its users through. I’d advise against downloading it? But sadly, if you’re a season ticket holder, you have no choice…
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Bad update
Before the app needed a revamp the new update it’s worse you can’t see the schedule anywhere logging in to see tickets doesn’t work you need to do a better update this is horrible
Borderline Unusable
An absolutely poorly designed app that is not designed even to accomplish basic functionality. If it is working, it’s not too bad, but tying itself to Ticketmaster is one of the worst factors…you have to do a secondhand login via Ticketmaster, which rarely works. I have to change my password multiple times a year, because it’ll straight up stop working. I’ve even had to change it twice in one day. I hate that we are forced into using this app and that BroadwaySD partners with a customer-last company like Ticketmaster.
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The doesn’t work right
02/09/2025 - your app won’t open up to let me down load it and yet you want people to purchase tickets for the shows.
Love this app!
5 stars! Easy to use, early ticket sales, fun giveaways, and quick access to my tickets.
My tickets don’t show after I log in - terrible
I’m a season ticket holder, and after the latest app update it literally says I have no tickets. I have a show today, it’s Saturday, and all phone lines are only open M-F. What a disaster.
Does not work
I concur with leslie13579’s review because I had the same issues. It’s not even worthy of a 1-star rating.
App is broken
This app doesn’t work!! It’s the only way to view tickets for civic center shows, but whenever I click on the app it won’t even open.
I can’t even open the app
Every time I press on the app it doesn’t open. Really bad.
App Won’t Even Open
I have downloaded it twice and it does not work. I have followed all the steps they suggest, and now I’m worried we’ll be late if we have to get tickets from will call. The old system worked just fine, this is insane.
AWFUL!!!!
This app is USELESS! So disappointed that Broadway San Diego hasn’t resolved the issues with this app. Can’t open , tried suggestions to reinstall, blah, blah , blah… who has time for it?
Poor quality app- does not work
This app does not work. If you try to sign in on the main screen, there is text for the login that is overlaid on other text, so you cannot login. If you follow all the steps to remedy the login problems, they don’t work. If you go to season-ticket holder’s sign in, you can sign in that way and if you were lucky see your tickets. However, if you click the button to “add to Apple wallet “then it’s spins for a minute and then you get a whole bunch of pages of garbled characters, and it does not put a ticket in the wallet. Tried it many times different phones and it does not allow tickets to go into an Apple wallet. I can only imagine what a nightmare this is for some senior patrons and others who are not smart phone or tech savvy, as it does not work at all like advertised.
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App doesn’t work
How can a theater require mobile tickets and then provide an app that doesn’t work???
Utterly useless
Couldn’t even get close to logging in with my Broadway in San Diego account. The app required me to log in with my Ticketmaster account – but I don’t have one. There was no alternative way to log in.
App will not open.
Terrible app. Every time I try to use it to access tickets I have already paid for, I have to delete, power-down phone and reinstall multiple times. Absolutely terrible app. Nederland we should give us an option to snail-mail paper tickets. This is terrible service and will make me reconsider renewing subscription next season.
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Useless app
The app would not allow me to sign in. I tried all the fixes that were advised. Delete, restarted phone, then reloaded the app. My husband experienced the frozen screen when he tried to add the tickets to his Apple wallet. We made screen shots of our tickets, but those were not accepted by the theater. We ended up getting our tickets from Will Call. Unfortunately with the required wait time going in and out of security we ended up being late for the performance. We have spent entirely too much time on this useless app.
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Doesn’t work at all on iPhone 7
Reported on 11/1/21. Reinstalled 11/21. Still not functioning.
Crashes on opening
Idk how we are supposed to use this app for tickets when it won’t even open. Weeks now and it hasn’t been fixed 🙄
The worst
Crashes crashes works but no QR code. Tried on 3 different phones.uninstalled, reinstalled, ran three laps around my house, burned Sage, burned a Novena candle, spoke to the Reddit gods and…..NADA!
