Not functional
Continually getting an “HTTP error” when checking my holds.
Needs work, but works great for what it is!
One thing lately I’m noticing is that the advanced search still shows ebooks even if I select “books” in the drop-down.
Also I wish the app had a way of changing your home library (so that when you reserve books it defaults to selecting your closest library). As it stands currently, you have to go on the website on a computer and log into your account to change your home library.
Also I wish the app had a way of changing your home library (so that when you reserve books it defaults to selecting your closest library). As it stands currently, you have to go on the website on a computer and log into your account to change your home library.
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Broken app
The app will not allow me to take out a hold because the text is too large
Request item button no longer works
iOS 16 seems to have disabled the already fiddly request item button.
Larger text is not well supported.
I find after I search for a book I’m not able to check it out. Because I ‘m using larger text on my phone it over fills the screen and the button to check out is at the bottom of the screen and does not respond to being pressed. I checked this out by reducing my text size and that fixed the problem. Otherwise I think the app works well.
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Need to be more accessible and modern.
It’s an app made with good intentions but it feels like this was made in 2008 and hasn’t been updated since! This app really needs a remodel, it doesn’t even fit my screen.
It was a long time that I use the library card
I wanted the app have a way to check the balance that I have I still have on my card.
Old and outdated
This app is old, outdated and counter intuitive. A two year old with Crayons could have done a better job. Don’t attempt to cancel holds on this app because you’ll end up accidentally removing other holds that weren’t even highlighted
Glitches
I hate to say it but I agree with other people saying the app feels unfinished. I got a message saying my digital loan was expiring. When I go to the app to renew it, I get an error message pop up. I updated the app and it’s still happening. Love the Brooklyn Library system, so I hope they are able to fix this.
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Should have known...
...that the BK Public Library with execs who make $300,000+ a year would not have a functional, useable app. Looks like it was designed 15 years ago. But I downloaded it, logged on after realizing the password field was actually a pin code field, then tried to put a hold on a book and got "holds cannot currently be processed online." So.... I guess you can browse only, though some people said it doesn't have the full collection. So it's just useless.
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Needs Apple Wallet Support
Would be great if the app could send my library card to the Apple wallet.
DELETED MY ACCOUNT
Do not get!!! Downloaded and on the same day it wiped all traces of my library card, the librarian literally could not find my history at all and all my books on hold were gone.
Great!
So happy to be able to quickly manage my library account! Very user friendly.
Notifications?!
Am I doing something wrong? I placed a book on hold for the first time a couple of weeks ago and didn’t hear anything- didn’t even know whether it worked- then remembered the check it a few days ago but when I went to pick up the book that was apparently on hold for me, it wasn’t on the shelves and had disappeared from my holds section. Are there no notifications to tell you when a book is ready for collection? I definitely have notifications for this app switched on. Also, you have my email, so a message could be sent there.
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Fantastic App, but lacks full profile features
My family and I are frequent library goers. I love that I can manage holds, renew books, browse the catalogs, and pull up my library card from anywhere. It’s a seamless app, my only disappointment is that there is no way to access my profile’s book lists or bookshelf like I can on my computer browser. I use these features all the time to organize which books I want to read later, what books my kids enjoyed so I remember them for another time, and what books I found useful for different topics. But these features aren’t available on the app. So I have to make a note on my phone and do it on my computer. Would give the app 5 stars if they just updated this one thing.
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Mobile checkout is a game changer!
The BPL app lets me scan book barcodes and borrow it right from my phone — such a fun way to browse and check out!
Doesn’t work
I can’t log in because there is no way to set up a password. I tried to email using the email button and my message was immediately bounced back.
This app is useless.
This app is useless.
Love using it for searching the stacks and for mobile checkout
Since downloading this app, anytime someone at a party recommends a book to me, I pull it up, search for the book, and place a hold right there. Also, when I’m at the library, it’s helpful to have the call number available on my phone, instead of having to run back and forth from the catalog computers with a tiny slip of paper, the coolest feature, though, is the mobile checkout, where you can scan a book with your phone to check it out to yourself 😱 thanks BPL!
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Great improvement
I like the improvement. This app works very well. I am able to renew my items fast. I like the layout it’s very easy to use. Over all very pleased
Need better search results and the “Lists” feature!
I’m a teacher and I use the library a lot. I’ve created lists of books and cannot access them through the app. In addition, the desktop gives me search results of books in different versions and languages, which is helpful; but the app does not. Please expand the search result for more options.
