Unacceptable privacy practices
This is an extract of the privacy policy that you are required to accept to use this app:
1. What Data We Collect
network name and network password …
• Your Files. When you print or scan certain types of files through the App, such files will be automatically sent to our server …
The files you are printing go to their server? No thanks
Read the full policy by yourself
App deleted
1. What Data We Collect
network name and network password …
• Your Files. When you print or scan certain types of files through the App, such files will be automatically sent to our server …
The files you are printing go to their server? No thanks
Read the full policy by yourself
App deleted
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Connection
Can never print berate printer is always offline even when it shows it’s connected.
Rubbish
The instructions on this app are unclear.
The two us have been trying for 2 days to connect to our iPads and phones with absolutely no success. All we get ultimately is the message Disconnected.
I long for the days when we used to get proper booklets with proper instructions.
The two us have been trying for 2 days to connect to our iPads and phones with absolutely no success. All we get ultimately is the message Disconnected.
I long for the days when we used to get proper booklets with proper instructions.
Takes a simple task and makes it complicated
Like most brother software, it’s over complicated and ineffective. Slow to buffer and clunky; you have to exit one job before another can be sent. Compared to the iPhone’s own print function it’s ridiculously poorly designed.
Unstable connecting with WiFi
Please update your software to improve that WiFi connection…poor
Rubbish app - doesn’t work
Have to keep setting up this app.
Great
Awesome service
Great Printer & App
Overall Recommend
Better than HP
Better than HP
Doesn’t work at all
I plugged the printer directly into my device using the USB C cable but I couldn’t print anything using this app or the system print dialog. It just said “looking for printer”. Clearly, it wasn’t looking very far as it was plugged directly into the device. Basically you have to use WiFi, which is laughable, as if everyone has all day to try and punch in their WiFi password to a printer which doesn’t even have a keypad, one letter of the alphabet at a time. I can’t believe it has come to this, that you can’t print directly over USB anymore. What a joke. This app is worthless. I have to use the computer every time to print instead.
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New update
Unannounced software update made it unable to print
Garbage garbage garbage
I purchased an SP-1 sublimation printer in May 2026, I have not been able to find the information needed to recognize the machine model number information, it’s not showing, I have been trying for several weeks and it’s now frustrating, I will never purchase from Brother ever again, customer service instructions are useless. When prompted to enter machine number I’m told to use SP-1, as the machine number it will not work it’s not recognizing by the instructions this is discussing four hundred plus dollars and the machine is still not functioning, never again…
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Why won’t it print out a page from my iPhone app? NOTES?
Why won’t it print out a page from my iPhone app? NOTES?
Never works
Worse than HP software. Each time I go to use this it tells me the printer is offline but when I check it’s just in sleep. I have had to reinstall this app multiple times to get it to work. Brother should be ashamed of themselves.
Now a new version and of course it installs when I’m away and can’t use the app until I get back home to push a bloody button on the. Printer.
God I hate this :,&@: app.
Now a new version and of course it installs when I’m away and can’t use the app until I get back home to push a bloody button on the. Printer.
God I hate this :,&@: app.
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Intuitive
Straight ahead, understandable, and intuitive. Easy to set up and works well!
Brother printer app
Awesome app for printing from iPhone 16 e !!!!
DOES NOT PRINT ENVELOPES
DOES NOT PRINT ENVELOPES
Difícil nunca se conecta
Nunca se conecta y no se puede imprimir sobres
Not enough memory bug
Please focus on making the app reliable on basic features. I don't understand why even an essential feature like scan can have bug. No QA at all?
Nothing Better Than a Brother
I absolutely love these machines they are built to last. My last office print lasted over 5 years with mass production use. I finally upgraded and I am extremely happy with the product and the support that is provided.
