Brother Mobile Connect Reviews: Is It Legit?

Customer Experience

Positive experience42.3% of reviews
Neutral6.3% of reviews
Negative experience51.3% of reviews

~ Based on 1,671 written reviews from the US App Store.

What users say about Brother Mobile Connect

Is Brother Mobile Connect Safe?

Brother Mobile Connect appears safe based on user ratings. AppsHunter Safety Score for Brother Mobile Connect is 93/100.

This assessment is based on 79,000 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.2% of ratings point to a safe experience
1.8% of ratings suggest some concerns
7.0% of ratings point to a risky experience

~ Based on 77,919 App Store ratings for Brother Mobile Connect.

Is Brother Mobile Connect Legit?

Brother Mobile Connect appears to be a legitimate app. AppsHunter Legitimacy Score for Brother Mobile Connect is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Intuitive

Straight ahead, understandable, and intuitive. Easy to set up and works well!

Brother printer app

Awesome app for printing from iPhone 16 e !!!!

DOES NOT PRINT ENVELOPES

DOES NOT PRINT ENVELOPES

Difícil nunca se conecta

Nunca se conecta y no se puede imprimir sobres

Not enough memory bug

Please focus on making the app reliable on basic features. I don't understand why even an essential feature like scan can have bug. No QA at all?

Nothing Better Than a Brother

I absolutely love these machines they are built to last. My last office print lasted over 5 years with mass production use. I finally upgraded and I am extremely happy with the product and the support that is provided.

Does not work

I can’t get it to work.

DCP2540

This app and its use are awful Constantly disconnecting from my network.

Contractor

Is a very very frustrating piece of machine I bought it and I could connect for a little while and do everything and then all of a sudden could not scan anymore and I cannot connect that thing to the mobile app not worth anything!😡😡😡😡 I have watched all sorts of videos. I have tried for six hours straight. I cannot connect says cannot connect cannot connect. I have it connected with my Wi-Fi but I cannot connect to the mobile app. I cannot add the machine on there. It comes up. It pops up, but it is saying cannot connect. I cannot talk with any person, I don’t have any support except online, which doesn’t help a bit. I am very, very, very frustrated with this stupid machine if they can’t build something better than this, they should just stop building everything
Show more

Outdated & insecure reliance on legacy SNMP for local discovery

In 2026, forcing a mobile app to rely on legacy SNMP (v1/v2c) broadcasts with default community strings just for basic local network discovery is an unacceptable security risk and a massive failure for modern network architectures.
Because the app strictly demands SNMP sweeps to detect the printer, it completely breaks on properly segmented, isolated, or hardened home/office networks (VLANs, AP isolation) where legacy broadcast traffic is intentionally blocked. Please update Brother Mobile Connect to use modern, secure local discovery protocols like mDNS (Bonjour) or allow users to manually input a static IP/hostname to bypass this archaic network check entirely.
Show more

No name

When scanning with app, it lets you easily save to OneDrive, but you can’t name the docs so it becomes cumbersome

Duo support needed

The app looks disgusting without Duo optimization

Terrible interface

We’re in 2026 and Brother can’t make Bluetooth connection to my phone smooth.

No error handling

If you want things to be easy, read everything and prepare first and never click something unexpected. Error handling made of wood and sticks

Horrible

Doesn’t let me print horrible

Spam me with popups and adds

This app has so much spam popups and adds. It keeps opening the web browser to try to get me to buy some ink or services that I don’t need and did not ask for. I’m just trying to use the printer that I already purchased. Why do you have to do this?

Printer goes offline often

Have to continue to reconnect network as the printer goes offline. I have spent hours working on the new printer and app. Very disappointed.

Brother, mobile connection printer

It is being difficult to connect with this brand. I’m having so many problems managing just the print. I don’t understand it.

Never works

Never work loads of messing round. Not simple to use

Terrible intrusive

Why does brother want to know my location, rubbish, intrusive