Broward County Libraries User Reviews

Top reviews

Latest update issues

The latest update has major bugs. The My Library section does not load (can’t see any results ever) and can’t request holds as a consequence. It is not my wifi as I have i tried this in multiple places and with phone data… nothing! Please fix soon!!!

App Now Useless

The app is now pretty useless since it now gets hung up and doesn’t list any results when searching the catalog.

Useless

This version of the app requires scanning the library card to login.
Well, I lost my card 5 years ago, and never needed it.
This is stupid.
Let people login with their card number.

Needs design update

App is fine, but it would be nice if it can get a whole new interface update like Miami Dade library did with their app. Apple wallet support would be awesome to have!

Never works

With the exclusion of the first day it was loaded, it always says it doesn’t recognize my login. Yes, I do know my correct login and password.

Horrible

Keeps freezing up . Have to remove and again upload the app to work. Next time use , same problem. Tried to change my profile, can’t do it . At least not in the app. Try to find locations timing, book due date .Ha best off luck , app frozen not responding!

Amazing and so convenient!

Love this app! There are many books I want to read and this app makes it so easy to look for available copies and even place them on hold. The app also helps with keeping track of what’s checked out and due dates. 5 stars easy!!

Barely functional

Very different from and not as usable as the website, which was also recently designed to its detriment. Can’t manage holds, can’t perform a basic search, and other features are missing. Freezes regularly. Whoever redesigned the app and the website around 2019 should be packing groceries or washing dishes, not designing apps. It’s not even consistent for showing or scanning your library card. Can’t believe they can’t get this to perform the most basic operations reliably.
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Works intermittently

So I dependable. Wi-Fi or no Wi-Fi…it is abysmal. Please fix so that it is useful to your patrons.

Cannot log in

I do not understand why I can log in on my computer and iPad but not on my iPhone. I use the same sign in for all and for the last few weeks cannot use my phone for the website. Most importantly I can’t show my card.

Log out still doesn’t work

SECOND REQUEST: Please fix this. Pressing the logout bar should clear the data in card number and passcode fields — it does not. Logout is only completed by backspacing through those fields. App should work better than website — it doesn’t.

Could be way better

Could be a better app for such a great service, love borrowing books from the library, when I have a hold ready to borrow I can only do it on a computer not through the app. Not super functional only useful to open ebooks I have in my borrowed items

Cannot add multiple cards to my profile

Unable to add my wife’s card . Used to have family options

Not great

This new app doesn’t let me log in with my library card. The old app never gave me issues.

Very slow

The app rarely loads and when it does it takes a long time

Very disappointing

The old app was so much more functional. This takes forever to load. Don’t really have more benefits because it moved slowly. Can’t place anything on hold. If you have a fee you can’t see the break down I mean it’s just really taking up space at the moment.

Rarely loads

If the app would load, it would be great. But it doesn’t.

Doesn’t work

This app never works. It takes ages to load and then when it does it’s just a blank white screen with a drop down menu in the corner that drops down nothing. My family loves the library and this app is extremely disappointing

Not Working!

I have not been able to access this app for a week. Little circle in center just keeps spinning around on the “See you at Broward County, Florida” logo...Super annoying!

Worthless

Have attempted to load and use the app to no avail. NEVER opens. A complete failure. I can't understand how this app was even approved for use and fielded. As basic and clunky as the previous library app was it at least worked.