Brown Thomas

Brown Thomas

Luxury fashion and beauty

132 ratings
6 reviews
Free
With Ads

Details

Released
October 31, 2014
Updated
November 11, 2026

Features

Brown Thomas screenshot #1 for iPhone
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Brown Thomas screenshot #6 for iPhone
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About

Shop Ireland's premier luxury department store from your phone. Browse the latest fashion, beauty, and home goods, check stock availability, and manage loyalty rewards. Get order updates and exclusive sale notifications.

✓Browse latest fashion, bags, shoes, beauty, home
✓Check product availability online and in-store
✓Manage Encore loyalty points and digital card
✓Track order status and receive shipping updates
✓Save items to a wishlist
✓Store and use gift cards
✓Access digital store receipts
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What's New in Brown Thomas

4.19.1

November 11, 2026

Thanks for using the Brown Thomas App! We regularly update the app with new features and fixes. In this release: Bug fixes, stability and small features

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User reviews

It’s ok but could be better

Look at Nordstrom App and do the same. E.g. click and collect delivery could be attached to the item right away so that I didn’t need to fill it in every time at check out. Annoying. Filtering is not easy: you cannot filter by size, colour, etc in one go, you have to open filter multiple times. That’s annoying. And when I tried to filter dresses, the filter simply didn’t work at all! The App kept showing all 1500 dresses to me after filtering!
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Could be better

Good enough, would like to be able to see store availability/location…

Delivery charge

I really want to support a local business however I can’t understand the delivery charge?? Especially when spending over €100, no one else charges like this. I genuinely only purchased from you as I can’t find my size elsewhere.

Worst Retail Website on the market

Items are advertised as “available” but follow-up email will tell you they are not after purchase
You need to follow-up continuously for refunds - totally exhausting as no one gets back to you despite numerous phone calls and emails
Vouchers not correctly applied at checkout so you end up paying the full price
Items shown as delivered when they have not been sent!
All of the above are not one-offs! I am amazed they are allowed to trade online.
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Unable to login. It looks the login API always gets timed out.

See the title.

FAQ

Does Brown Thomas have ads?

Yes, the Brown Thomas app contains advertisements. These ads may appear within the app's interface as you browse or shop.

What devices does Brown Thomas support?

The Brown Thomas app is currently supported on iPhone devices. Compatibility with other platforms like Android is not specified in the provided data.

How often is Brown Thomas updated?

The latest version of the Brown Thomas app is 4.19.0, last updated on November 9, 2026. This indicates a relatively recent update, suggesting the app is actively maintained.

What is the age rating for Brown Thomas?

The Brown Thomas app has an age rating of 4+. This means it is considered suitable for children aged 4 and above, with no mature content.

Can I use my loyalty points offline with Brown Thomas?

Yes, you can access your Encore loyalty card within the app to collect points at the till even without a mobile network or Wi-Fi connection when visiting a store.

How can I track my Brown Thomas orders?

You can get immediate updates on your order status within your account in the Brown Thomas app. Enabling push notifications will provide alerts when your order ships.

What are the delivery options for Brown Thomas orders?

Brown Thomas offers several delivery methods including Same Day, Nominated Day, and Premium Express. You can also choose to Click and Collect your order from any Brown Thomas or Arnotts store.

How do I find out if a product is in stock with Brown Thomas?

The Brown Thomas app allows you to quickly check if a product is available online or in any of their nationwide stores with a single tap.