Bruins+TD Garden Reviews: Is It Legit?

Bruins+TD Garden
Bruins+TD Garden
Delaware North Companies, Inc. - Boston

Customer Experience

Positive experience56.5% of reviews
Neutral4.3% of reviews
Negative experience39.1% of reviews

~ Based on 46 written reviews from the US App Store.

What users say about Bruins+TD Garden

Is Bruins+TD Garden Safe?

Bruins+TD Garden appears mostly safe based on user ratings. AppsHunter Safety Score for Bruins+TD Garden is 77/100.

This assessment is based on 379 user ratings, with an App Store average of 3.8/5.

Safety Analysis

70.6% of ratings point to a safe experience
2.1% of ratings suggest some concerns
27.3% of ratings point to a risky experience

~ Based on 238 App Store ratings for Bruins+TD Garden.

Is Bruins+TD Garden Legit?

Bruins+TD Garden appears to be a legitimate app. AppsHunter Legitimacy Score for Bruins+TD Garden is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Needs Filtering Capabilities

You should be able to filter out games from the ticket feed that have been transferred out.

Worst App on My Phone

Not user friendly, constantly have to re-login and or reset password. Just reset mine AGAIN and now my tickets are not showing. So fed up with this app!

Great app with new features

App is easy to use and includes new info. Love the functionality.

Response from developer

We’re so glad you’re enjoying the Bruins + TD Garden app! Thanks for taking the time to leave a review.

Great App - Very informative

This app has been really useful for me when both attending events at TD Garden and just following along the Bruins and the Celtics! Would recommend downloading to anyone planning on attending events at TD Garden or fans of the bruins and/or the Celtics

Response from developer

Thank you for the feedback! We’re glad you’re enjoying the Bruins + TD Garden app and appreciate you taking the time to share your experience.

Such a good app!

The new and improved Bruins and TD Garden app is super easy to use. I especially find the chat bot super helpful.

Response from developer

Thanks for the great review! We’re excited to hear you’re enjoying the Bruins + TD Garden app.

Excellent app

Love the Bruins mode.
I can consume all my favorite B’s content!

Great App!

Awesome app for a bruins fan!

Finally!

As a fan who likes to attend games, I’m excited to now get Bruins content and tickets in one place!

Response from developer

Thank you for the feedback! We’re glad you’re enjoying the Bruins + TD Garden app and appreciate you taking the time to share your experience.

Can’t access my ticket 80% of the time

Seriously the worst app. I can’t say I hate this. Password won’t work constantly has issues

It just freezes

No errors nothing. When opening app it just stays on main screen.

Bug when posting tickets for sale

Was no easy way to find how to report app feedback so maybe a 1 star review will get the dev teams attention. There is a bug when posting tickets for sale, where the app freezes when it brings you back to the tickets you just posted. Have to force quit the app and restart. Feel free to reach out for more details.
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Response from developer

We apologize for the inconvenience. This was identified as a bug in our app that we've since resolved. If you update your app to the latest version, it should now be resolved for you too.

App freezes and logs out at the most inconvenient times

Been a season ticket holder for 5+ years now and since the Garden went to electronic tickets only and sole use of this app, it’s been terrible. The apps logs out at the worst times and doesn’t update when it should. And recently, it doesn’t freezes after accessing a single game’s tickets, whether to view, add to wallet, transfer, or sell. Have to completely close the app down and restart and half the time re-log in. It’s frustrating!
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Why is this necessary?

Time was, we were able to use the Ticketmaster app for bruins tickets. Now we need to use this one? I’m also constantly asked to allow the app to track always. Unnecessary app that exists only to give Delaware North access to your data

Hockey fan

The app has everything I need when attending a game. I love the mobile wallet!

App is horrible

Been a Bruins season ticket holder for over 20 years and this is the most frustrating it’s ever been to access and share tickets. Get rid of this app that never works please

App is horrible

Been a Bruins season ticket holder for over 20 years and this is the most frustrating it’s ever been to access and share tickets. Get rid of this app that never works

Terrible App for Bruins Season Ticket Holder

I’ve been a Bruins STH for 7 seasons now and ever since they went away from paper tickets to this app it’s been a problem. As a STH you have to use this app to access your tickets and pretty much every time I access the app before a game there is something wrong that prevents me from getting the tickets before the game. I’ve reached out to my assigned STH rep and on several occasions the instructions have been to delete the app, reinstall, and have to set the whole app back up from scratch. The fact that these have been acceptable methods to get the app to work is ridiculous and unacceptable. I don’t know how they have convinced Apple to allow this app to remain in the App Store with that level of non-functionality. When communicating with my rep at the garden this isn’t a me problem either, it’s happening to many STHs and I have no idea why the rating for this app is so high. I have an iPhone pro max, the latest version, and it’s not like I have dated technology. Extremely frustrated and although I love the Bruins and seeing games at the garden I may not renew because of an app.
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Very Buggy

I constantly get a “cannot update” message when accessing my tickets. I have to delete the app from my phone and reinstall / sign in to successfully see my tickets in this app.

Terrible app

This app is awful and has been for years. Trying to transfer tickets by text message doesn’t work although you can transfer by email. You also can’t add tickets to your Apple wallet- it just results in an error.

Terrible from Day One

This app is horrible. The attempts to integrate seamlessly with Ticketmaster are an abomination. My app won’t show my tickets and says it can’t refresh my events. And getting help from customer service is impossible. The chat bot they have is beyond useless.