Great Keyboard - Terrible App
The keyboard is absolutely great! It feels nice, great quality and is overall a high quality keyboard.
The App on the other hand, is absolute garbage. I am currently typing this on the keyboard on my iPad, yet the App is unable to recognize the keyboard exists. Ive installed 3-4 times, power cycled and re connected multiple times, but the App is still dead weight.
The App on the other hand, is absolute garbage. I am currently typing this on the keyboard on my iPad, yet the App is unable to recognize the keyboard exists. Ive installed 3-4 times, power cycled and re connected multiple times, but the App is still dead weight.
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needs ios16 update - shift key doesnt work
for whatever reeason the shift key doesnt work
Very disappointed
It worked very well at first now i am having problems with the trackpad and my power Bluetooth and cap lock keys lighting up my trackpad doesn’t work even after trouble shooting and also updating through the app
Great App and Hardware Experience!
Not gonna lie… I was prepared to be underwhelmed by this after reading a few of the older reviews. But since purchasing the Brydge Max+ for my 11” 2018 iPad Pro in August 2022, I’m happy to report that both the keyboard and the app have knocked my socks off!
The app is as no frills as they come, but the update process was straightforward and uncomplicated – worked like a charm, and I was using my new keyboard within minutes of unpacking it from the box.
There were a couple of things to fine tune, at first, but I haven’t experienced any major glitches which is a testament to the developers’ ongoing work, here. The keyboard and trackpad themselves are rock solid, and I’m really looking forward to putting them through their paces with iPadOS 16 this Fall.
If you’re reading this, and you’re on the fence about whether to buy this vs the Magic Keyboard (or any of the MANY other keyboard solutions for the iPad Pro/Air), my sincere advice is to give it a shot. I’ve found the user experience to be far superior to Apple’s own hardware, and it’s more completely transformed the iPad into a true productivity workhorse.
The app is as no frills as they come, but the update process was straightforward and uncomplicated – worked like a charm, and I was using my new keyboard within minutes of unpacking it from the box.
There were a couple of things to fine tune, at first, but I haven’t experienced any major glitches which is a testament to the developers’ ongoing work, here. The keyboard and trackpad themselves are rock solid, and I’m really looking forward to putting them through their paces with iPadOS 16 this Fall.
If you’re reading this, and you’re on the fence about whether to buy this vs the Magic Keyboard (or any of the MANY other keyboard solutions for the iPad Pro/Air), my sincere advice is to give it a shot. I’ve found the user experience to be far superior to Apple’s own hardware, and it’s more completely transformed the iPad into a true productivity workhorse.
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Great keyboard - substandard software.
I have had several keyboards and went away from the trackpad version because of battery life.
I have the newest Max+ and love the additional iPad protection now.
The Brydge software updater is really unreliable and causes way more frustration than usefulness. Love the keyboard - get better software.
I have the newest Max+ and love the additional iPad protection now.
The Brydge software updater is really unreliable and causes way more frustration than usefulness. Love the keyboard - get better software.
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Aaarrrgh
Downloaded this app, didn’t work, and now the keyboard won’t connect no matter what i try. @#$%&!!! DONT DOWNLOAD THIS APP!!!!
Will never update
App, using a new iPad, will never update. Have loaded multiple times but update won’t work.
Very nice
I have this app since the Brydge Pro+ and it has worked so well to give all the Multi Touch Gestures. Now I have the Brydge Max+ both 11 inch for my iPad Air and the Brydge Max+ for the 12.9 M1 iPad Pro can not be happier with the keyboard case and the Brydge Connect app.
Not an out of the box kind of device.
Cannot get any connection between your App and my device. Simply will not even recognize my IPAD. I can type with it, but the keypad..nope, the updates, nope, the curser, nope. I had a Brydge years ago and should have remembered.
Unable to reconnect
Updated the keyboard and followed the directions. Bluetooth says it’s connected, however it quit working. Reinstalled the app and it keeps saying failed to connect. Advice please.
Need Software Update or Lemon?
I have waited 3 months for my Brydge 11 Max+ and was so excited to finally get it. Unfortunately, the mouse is intermittently acting like a “right click”. Instead of opening whatever App I am clicking on it pulls up a menu. Additionally, the up and down arrows don’t work on all Apps. Example: Twitter. This function on Twitter works on my cheap keyboard just fine. Just in case it was a glitch, I killed the Twitter app and restarted it. After that didn’t work, I turned the iPad off and back on. When that didn’t work, I then reinstalled the Brydge firmware. I even checked to make sure Twitter was not having a problem. The up and down arrows worked just fine on my other devices.
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Response from developer
Sorry to hear that you’re having issues. Would you please email me at ceverett@brydge.com? I can help you get this resolved.
Trackpad is awful
I keep thinking that it is something that I am not doing correctly but the trackpad is terrible. The dot just sits in the middle of the screen, i cannot figure out how to copy, paste. It takes me forever just to open an app. Will try something else.
Don’t waste your time
The app and the iPad keyboard are a waste of time and money….
Pairing is impossible….two of the best cables brands c won’t fit through the case to the iPad….
I’m being generous with one star
Pairing is impossible….two of the best cables brands c won’t fit through the case to the iPad….
I’m being generous with one star
Not So Cool After iPad OS 15 Update
I really do enjoy my Brydge Max+ it was a solid purchase. However after the latest iPadOS update things have gotten flaky. My mouse goes away completely and I loose all trackPad usage. I was only able to get it back (for a short period) by a reinstall, disconnect, reconnect process. Is there an update on the way?
Thanks!
Thanks!
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Response from developer
We are working on an update. Would you please email me at ceverett@brydge.com? I have a couple of questions about this issue.
Faulty connection
After 2 weeks of enjoying this keyboard I have now had nothing but problems. Will not connect unless connected to power and then it doesn’t stay connected. What a let down. Please get these issues corrected I’m not the only one that is experiencing this and I really don’t have the time to deal with it “not” working.
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Doesn’t recognize Brydge 12.9 Mk II keyboard
Disappointing to find my still-working (though the battery may be failing) Brydge 12.9 MkII keyboard won’t connect to this app, and there seems to be no app support option from Brydge on the App Store.
Was of course hoping there’d be some sort of diagnostic or firmware update available for it.
Love the keyboard, and the online support from Brydge has been really responsive, so I’ll try that again.
Giving 3 stars since it’s not apparently meant for my product. Review is to inform others to skip trying the app with legacy keyboard, and perhaps urge Brydge to not orphan older devices.
Was of course hoping there’d be some sort of diagnostic or firmware update available for it.
Love the keyboard, and the online support from Brydge has been really responsive, so I’ll try that again.
Giving 3 stars since it’s not apparently meant for my product. Review is to inform others to skip trying the app with legacy keyboard, and perhaps urge Brydge to not orphan older devices.
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Response from developer
Sorry you’re having issues. I think you are probably correct that this firmware is not applicable to your device. If you would email me the model number from the back of your keyboard at ceverett@brydge.com, I’d be happy to confirm for you.
Nearly Perfect
I love this thing. It feels like the keyboard apple should’ve made
My only 2 recommendations / wishes are
#1). scrolling is still a little bit too sensitive, maybe an option to turn down the momentum a bit would be helpful
#2). The ability for a pro user to opt-in to changing the Siri button to be a Fn key, and for the top row to become a standard Esc, F1, etc row, would be amazing for using the Brydge 12.9 MAX+ with Microsoft Remote Desktop
My only 2 recommendations / wishes are
#1). scrolling is still a little bit too sensitive, maybe an option to turn down the momentum a bit would be helpful
#2). The ability for a pro user to opt-in to changing the Siri button to be a Fn key, and for the top row to become a standard Esc, F1, etc row, would be amazing for using the Brydge 12.9 MAX+ with Microsoft Remote Desktop
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My track pad stopped working after 2 weeks
I’ve had my keyboard for 2 weeks. I purchased it from my local bestbuy and it was great at first I updated it right away and then all of a sudden my trackpad stopped working. Ive tried calling customer support and it sends me straight to voicemail and I can’t even leave a message because the inbox is full.
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Bright future
I had the previous Brydge keyboard (without trackpad) with my 11” iPad Pro and while the keyboard is a great, solid product I just ran into the clasp attachment issue. When using constantly taking it out for drawing the task to reinsert iPad into the clasp was a pain. I ended up getting Apple’s Magic Keyboard that easily solved the detach/reattach issue. While that part of the experience was stellar with the Apple keyboard, the feel and material was just not solid. Yes, the trackpad was a great feature as well.
Fast forward to today and I upgraded to the 12.9” iPad Pro and then Brydge announced new keyboards with a trackpad and a new way to attach. I was sold. After my iPad finally arrived I waited in anticipation for the new Brydge keyboard.
After receiving the new Brydge keyboard, updating the software, I’m seeing potential, but to echo some of the others, the software for the trackpad is still a little buggy. Whenever I have been in graphics programs using many taps the trackpad no longer functions. It’s like it crashes. Not sure if the multiple events when performing multiple taps is creating havoc, but consistently occurs when I have had multiple, consecutive tapping events on the trackpad. I then “forget” the device and re-pair and all is fine again. Well, until the next multiple tap event.
I see the promise in the software and I am hopeful that improvements continue. The Brydge hardware is absolute quality. Having hardware keys for volume, display brightness, etc. is a must IMO which Brydge offers that Apple does not for the iPad. Just continue improving the software and I will be very happy.
Fast forward to today and I upgraded to the 12.9” iPad Pro and then Brydge announced new keyboards with a trackpad and a new way to attach. I was sold. After my iPad finally arrived I waited in anticipation for the new Brydge keyboard.
After receiving the new Brydge keyboard, updating the software, I’m seeing potential, but to echo some of the others, the software for the trackpad is still a little buggy. Whenever I have been in graphics programs using many taps the trackpad no longer functions. It’s like it crashes. Not sure if the multiple events when performing multiple taps is creating havoc, but consistently occurs when I have had multiple, consecutive tapping events on the trackpad. I then “forget” the device and re-pair and all is fine again. Well, until the next multiple tap event.
I see the promise in the software and I am hopeful that improvements continue. The Brydge hardware is absolute quality. Having hardware keys for volume, display brightness, etc. is a must IMO which Brydge offers that Apple does not for the iPad. Just continue improving the software and I will be very happy.
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Won’t update
I just purchased an ipad Pro 12.9 I cant get past the update screen, I follow the directions by unplugging and plugging a USB-C several times, I even tried several different cords. The green power light comes on and turns red after about 5 seconds. This is a waste of money
