Mute makes worthless
Like all I read read, the mute option causes BIG issues. You have to wait for a 5 seconds audio to mute or to unmuted that makes you lose content and makes you unable to speak.
Then, you can’t unmute in the lock screen, causing a long time to be able to reply someone, sometimes they giving up. Not mentioning when you think it’s muted but it’s not. Horrifying.
Then, you can’t unmute in the lock screen, causing a long time to be able to reply someone, sometimes they giving up. Not mentioning when you think it’s muted but it’s not. Horrifying.
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Mute/Unmute notification sound
The mute/Unmute notificaron sound is so loud and it mutes the person talking just to notify me I'm mute/Unmute. I ALREADY KNOW THAT, I'm clicking on it!!!
It also doesn't allow you to delete old conference account #. Why is that so hard?
It also doesn't allow you to delete old conference account #. Why is that so hard?
Remove Mute Announcement
Every time on pressing mute/unmute, the lady voice eats up 5 seconds of audio. Please REMOVE THAT ANNOUNCEMENT. Do u understand that it is a disaster?
Still horrible after updates
Having a voice over ‘your line has been muted/unmuted’ when attending calls - that suppresses the audio from call for 3 seconds .. Not able to use ‘Mute’ option due to it
So many non addressed issues
There are so many issues with this app and it is a pity because none of them are major and could be easily fixed. The major problems are about the mute button, that many have already addressed and the second is that often the app is stuck in the connection screen. It will work, but you won’t be able to change audio settings (go to speakerphone for example) or see the participants. Audio is great but these issues seriously degrade the experience.
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Has anyone at BT ever been in a conf. call?
You're probably downloading this because your company told you to and you have no option. Fine. The way this app deals with "mute" - as mentioned in other reviews, arguably one of the most important features in conference calls - is an absolute disaster. I don't think anyone at BT has ever been in a conference call. That one feature is plagued by multiple bugs and terrible choices. Chiefly amongst them:
1) Whenever you mute, a voice kicks in to say that "YOUR LINE HAS BEEN MUTED", or "YOUR LINE HAS BEEN UNMUTED", and you just lost 5 seconds of what your client or boss just said. Brilliant!
2) Sometimes mute just doesn't work at all. The button is activated, but it isn't really on mute. You think nobody can hear you, but your client or boss just heard your wife say she wants a divorce. Brilliant!
3) Best of all, if your phone is locked and if mute is somehow working, you just can't change mute status. You have to unlock your phone to unmute yourself. Your boss or client just asked a question, and now you're fumbling with your password to unlock your screen, listen to the helpful woman say that "YOUR LINE HAS BEEN UNMUTED", to respond to them. Brilliant!
4) Last but not least, the lock call screen mute button also shows the opposite of what the app is doing. If the app is muted, the lock screen will show it's unmuted, and vice-versa. Just... absolutely... speechlessly... brilliant.
1) Whenever you mute, a voice kicks in to say that "YOUR LINE HAS BEEN MUTED", or "YOUR LINE HAS BEEN UNMUTED", and you just lost 5 seconds of what your client or boss just said. Brilliant!
2) Sometimes mute just doesn't work at all. The button is activated, but it isn't really on mute. You think nobody can hear you, but your client or boss just heard your wife say she wants a divorce. Brilliant!
3) Best of all, if your phone is locked and if mute is somehow working, you just can't change mute status. You have to unlock your phone to unmute yourself. Your boss or client just asked a question, and now you're fumbling with your password to unlock your screen, listen to the helpful woman say that "YOUR LINE HAS BEEN UNMUTED", to respond to them. Brilliant!
4) Last but not least, the lock call screen mute button also shows the opposite of what the app is doing. If the app is muted, the lock screen will show it's unmuted, and vice-versa. Just... absolutely... speechlessly... brilliant.
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TURN OFF THE ‘LINE HAS BEEN MUTED’ VOICE INTERRUPTION!
I have stopped using this app because it interrupts my call stating ‘your line has been muted’ when I have to mute the line. This keeps me from hearing several seconds of speech and I often have to ask folks to repeat because of this.
This is not a benefit and is a significant pain point. I am using my phone line to dial in to conferences instead.
This is not a benefit and is a significant pain point. I am using my phone line to dial in to conferences instead.
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Bad Mute Feature
Current version cuts meeting audio from your end while you mute or unmute your line, replaced by an audible “you line has been muted” message.
You miss what people say while the message is being spoken.
Mute should be a simple, quick, on/off feature with no delay. This may help people feel better about whether or not their line is truly muted...but the trade off of not having it work instantly (and missing what someone else is saying) is not worth it.
You miss what people say while the message is being spoken.
Mute should be a simple, quick, on/off feature with no delay. This may help people feel better about whether or not their line is truly muted...but the trade off of not having it work instantly (and missing what someone else is saying) is not worth it.
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MUTE just not work
please rollback to last version if possible. Thanks.
Update:
Stuck at waiting to connect data screen, meeting start but I cannot mute. Can you guys fix this ASAP? This bug is super annoying.
Update:
Stuck at waiting to connect data screen, meeting start but I cannot mute. Can you guys fix this ASAP? This bug is super annoying.
Mute button doesn’t work
Mute feature is a mess. It shows you are on mute when you put it on mute but it actually is not working. others can totally hear you. Please fix it ASAP.
Mute button does not work
Mute function is the most important feature for the app. And it does not work!! Dear developers, please fix this at your earliest convenience
Please Try Harder
Need option to stop audible mute/unmute prompts. It’s a useless feature and you cant hear people on the call.
There is a repeatable bug that stops the caller list from appearing, the connection screen is endless even though you can hear the call.
There is a repeatable bug that stops the caller list from appearing, the connection screen is endless even though you can hear the call.
callkit UI mute button is not working
callkit UI mute button is not working
Please fix
Please fix
Facing issues
Unable to view the meeting attendees in the new version.
Now there is new feature where when I mute, there is a message as ‘you are now muted’ and while unmute ‘you are now unmuted’. This feature is extremely irritating as I am missing out the meeting data due to this automated message.
Now there is new feature where when I mute, there is a message as ‘you are now muted’ and while unmute ‘you are now unmuted’. This feature is extremely irritating as I am missing out the meeting data due to this automated message.
Annoying announcement when mute and unmute
Since last week the app started to announce out loud when we go on mute or unmute. This totally interrupts and blocks us from hearing the conversation for a constant 5 secs almost. Please do something to fix this.
Hate the “line muted/unmuted”
It is blocking people’s voice and it can’t be turned off. It is very annoying. Sometimes, it can’t recognize the correct conf number . And can’t use camera once the app is in use
Mute not working
App says waiting to connect , but connects with o the conference and when I mute it doesn’t mute
15th Jan update Review
This is a disasastrous update.
The app plays out you are muted everytime you mute it and plays out when you are unmuted.
We miss the conversation in the background when you do it.
Will stop using it if this is not fixed
The app plays out you are muted everytime you mute it and plays out when you are unmuted.
We miss the conversation in the background when you do it.
Will stop using it if this is not fixed
Recent update makes it worthless
I’ve been using this app for at least two years and I liked it. After the last update it’s no longer usable. Like others the muting function is disappointing. And the additional problem I have is half the time the signing in screen doesn’t change to the your in the meeting screen. And the mute button on the signing in screen doesn’t work, people can still here you. Change this app back please.
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Last update has killed this app
Doesn’t show you as logged in. Mute and unmute function now obscures voices on the call. Please reverse these changes - made app unusable
