Bug Report: Incorrect Violation Timestamp on BTP ASTraM App
The app currently records the submission time rather than reading the photo's actual capture time (EXIF timestamp). This creates discrepancies between the image evidence and the logged ticket time, especially for delayed reports. Forcing real-time uploads creates safety hazards for commuting citizens and leads to valid reports being rejected due to daylight mismatches. Please update the app backend to extract and use the photo’s embedded EXIF timestamp for accurate traffic violation logging.
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Ftvr changes messed up app
Post ftvr changes app has got messed up - it does not work
Location not found bug
Any photo uploaded is denied for location now. Earlier same photo was accepted. Please fix this issue. Why will I open camera in middle of the road and upload on app? We want the upload from gallery back with geolocation not getting stripped.
Disastrous update: Removed gallery upload feature
The latest update has completely ruined the usability of this app. Removing the ability to upload photos from the phone gallery makes no sense. Nobody has the time, or the safety, to stand in the middle of busy traffic, open the app, and report a violation right on the spot.
I usually capture photos of violations safely using my phone camera throughout the day and report them at the end of the day when I have time. By forcing the use of the live, in-app camera, you have made it impossible to report these violations later.
Please bring back the gallery upload option with strict backend metadata or GPS verification instead of disabling the feature entirely. You are just making it harder for citizens to cooperate with the traffic police.
I usually capture photos of violations safely using my phone camera throughout the day and report them at the end of the day when I have time. By forcing the use of the live, in-app camera, you have made it impossible to report these violations later.
Please bring back the gallery upload option with strict backend metadata or GPS verification instead of disabling the feature entirely. You are just making it harder for citizens to cooperate with the traffic police.
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Unable to signup
The app says update and when I come inside App Store to update there is no update. If a government app is so pathetic that it can’t even allow people to login and function properly then the entire process doesn’t meet any purpose. You’ve just created it for name sake.
UX Improvement Required
Making a complaint especially of perpetrators flouting law also means its very time based. The app’s design should be be made easy to do this. Following could be fixed:
Option to upload photo from gallery is required. The camera feature-on astram app can be slow and can result in blurred photos.
Option to first take photo and then do all categorisation. If i meed to make a complaint of a person jumping red light, i first have to open app, select the right category and then take photo as of now, by the time all this is done, the perpetrators would have left.
If possible auto identification of number plate
Option to upload photo from gallery is required. The camera feature-on astram app can be slow and can result in blurred photos.
Option to first take photo and then do all categorisation. If i meed to make a complaint of a person jumping red light, i first have to open app, select the right category and then take photo as of now, by the time all this is done, the perpetrators would have left.
If possible auto identification of number plate
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Pathetic UI & UX
This application is the reflection of the state of affairs in the Indian system. It tells you exactly what’s wrong with the whole system. Apps developed by amature developers from 7th and 8th standards will have better responses. I am unable to even enter my name and phone number and save my profile on the application which are actual starting steps of a registration on any application across the globe..!!!
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Very smooth. Much better than your typical government apps
I was able to register the account and upload a traffic violation in a couple of minute. 0 issues encountered which is an achievement itself for a government app
Bugs
1. Can’t upload another violation instantly after reporting one, currently we have to wait for few minutes
2. Try to scroll down too much to view previous submissions, the app crashes
2. Try to scroll down too much to view previous submissions, the app crashes
Image not available
I have been fined for parking on main road, but not able to see the image/evidence.
When raising a dispute and mentioning the same, the app just logs out- happened more than 5 times.
When raising a dispute and mentioning the same, the app just logs out- happened more than 5 times.
The app has lot of good features like maps, news, eaccident report, traffic fines and so on
However the inbuilt public eye feature fails most of the time. The message only states that upload has failed without giving the reason why it failed. After lot of clicks it works at times. If this is fixed I’ll definitely give a 5 star :-)
Allow to report from other Districts
I have tried reporting from other district, it gets rejected saying out of BTP Jurisdiction.
Report violation gets rejected due to location
After reporting a violation the status shows rejected due to location information not provided, there is no option on this app to provide the location while reporting a violation.
Very bad
Anyways the app was very bad. Now after this latest update, now this doesn’t even let me in. It is stuck in the loop. It asks for the update and take me to the store and as it is already updated when I click on open it starts the same loop again.
Good app but need feedback on complaints posted
Is my complaint accepted? Can i be informed when defaulter is fined? Normal time taken between complaining and fining.
In general let us know that our effort in worth taking.
In general let us know that our effort in worth taking.
Amount deducted
Hi Team ,
I have checked my bike fines and paid one of it , amount deducted but it was not updated I lost 250rs , and today voluntarily I have paid at traffic police Person at my location and I don’t know where I get back my money which is I paid at this app ,
I have checked my bike fines and paid one of it , amount deducted but it was not updated I lost 250rs , and today voluntarily I have paid at traffic police Person at my location and I don’t know where I get back my money which is I paid at this app ,
Bad App
Getting logged out after dispute is submitted and dispute is not recorded. Only verify option comes up and no option to pay. Very very slow at 2AM !!! All these issues should be sorted out before production rollout. So much time wasted.
BTP Astram App Needs Urgent Fixes – 200 Complaints, Zero Action
These days, violators don’t do just one mistake it’s minimum 3 to 4 violations at once!
Riding triples, no helmets, jumping signal, number plate removed all in one go!
But in the BTP Astram app, we are allowed to report only one violation per complaint.
I have raised nearly 200 complaints in the last 5 months, but not even a single challan has been issued. That’s really disappointing.
Kindly update the app with:
1. Option to select multiple violations in one complaint like in Public Eye and I Change My City apps.
2. Option to upload 2 photos for example, when someone removes the back number plate, we can post the front plate photo to identify the vehicle.
3. Action on pending complaints at least verify and raise challans on the 200+ complaints I’ve submitted so far.
Please fix this if you want citizens to keep supporting enforcement with proof and effort.
Riding triples, no helmets, jumping signal, number plate removed all in one go!
But in the BTP Astram app, we are allowed to report only one violation per complaint.
I have raised nearly 200 complaints in the last 5 months, but not even a single challan has been issued. That’s really disappointing.
Kindly update the app with:
1. Option to select multiple violations in one complaint like in Public Eye and I Change My City apps.
2. Option to upload 2 photos for example, when someone removes the back number plate, we can post the front plate photo to identify the vehicle.
3. Action on pending complaints at least verify and raise challans on the 200+ complaints I’ve submitted so far.
Please fix this if you want citizens to keep supporting enforcement with proof and effort.
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Report Submitted
Till date I have uploaded close to 100 images of tragic violations. Status show “Report Submitted”. Once cops approve the image status must show “Submitted” or “Approved”. But till date I don’t see any changes. I guess it’s wast app and no point helping cops by using this app. O spoke with many traffic inspector about this, I was advised continue this good work. But no action from cops or Bengaluru traffic police. Highly disappointed.
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Needs a whole lot of revamping of the current app
The app has some potential but failing to keep up with expectations. The Public Eye app is still way better than this but they’re not monitoring the complaints anymore.
So many bugs and issues. The violation photos posted on the app shifts the actual violation time by +5 hours and 30 minutes
Viewing public eye violation reported by me section causes the BTP app to use too much of RAM that all my other apps gets terminated and then eventually the BTP app crashes.
Newly registered(less than one year old) vehicles don’t even get the fines raised after posting the complaints. It’s like they are immune to the reported violations and simply gets ignored like forever. This happened with the public eye app as well.
Violations reported don’t get fines raised even after 2-3 months. There’s no proper way to view the status of the reported violations at all
So many bugs and issues. The violation photos posted on the app shifts the actual violation time by +5 hours and 30 minutes
Viewing public eye violation reported by me section causes the BTP app to use too much of RAM that all my other apps gets terminated and then eventually the BTP app crashes.
Newly registered(less than one year old) vehicles don’t even get the fines raised after posting the complaints. It’s like they are immune to the reported violations and simply gets ignored like forever. This happened with the public eye app as well.
Violations reported don’t get fines raised even after 2-3 months. There’s no proper way to view the status of the reported violations at all
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