How can you get new customers but not allow them to setup online accounts?
The app is very outdated and needs to be updated to allow people to sign up. The error message “can’t sign up at this time” is ridiculous. And if so, the cards need to be discontinued so that no new customers are able to get them. Please fix your app so that people are able to not only create an account, but also see how much money they have without constantly having to call customer service.
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Response from developer
Signing up in our app is currently disabled as we are transitioning to a new processing partner. If you already have an account then you do not need to sign up. Our apologies for the confusion, please contact our support at help@jelli.us for assistance.
Won’t let me sign up
I downloaded the app, entered my info and keep getting message saying “can’t sign up now. Try later”. I’m one of those away from giving up. What’s up, Jelli?
App not working
Been trying to sign up for two weeks
New charge
Just honestly annoyed with the new charge
Needs a beneficiary option
This app would have been perfect for me to use as I am a big fan of the cash envelope budgeting system. I just don’t like to have a bunch of cash on hand but until you offer a beneficiary option it just doesn’t seem like a very safe place to keep my money in the event something were to happen to me. If I have thousands of dollars sitting in your account and I should pass I wouldn’t want my family to have to go through probate to get to my money. Hopefully that is something you offer in the future and I would come back as a customer
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