BUDK (On The Edge Brands, Inc) User Reviews

Top reviews

There is no button to go back to previous page

Very annoying as there is not a button for going back to the previous page.if you click an item to view it and then want to go back you’ll have to go down click home then again click shop and search for the page you was on. Will be uninstalling the app because that’s a lot of wasted efforts over something so simple
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Useless app

The most useless app I have seen. What is the point in having an app that just redirects you to your own website. The app wouldn’t even let me log into my account. I verified all of the information was correct by logging into the budk website but the app still wii oh I’ll not let me log in.

Terrible app

Maybe I’m doing something wrong but almost everything you click on in the app brings you to the website. Defeats the purpose of even having an app in the first place.

Trash

Pointless, app just opens my browser each time. So why even have the app? -10/10 don’t recommend. Just use your browser.

Bad customer service

There one lady that it seems to answer all the call from this company is extremely rude, dismissive and disrespectful. I couldn’t believe it how she handle my situation very unprofessional and all this over $10. Buy at your risk cause you ain’t get anywhere with them and specially with customer service.
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Cant shop

When i open the app all that comes up is a knock off fruit ninja game cant even shop the store

App doesn’t save my cart

You know one of the joys of online shopping is putting your cart together. But idk what’s goin on but the end of 2018 this app wouldn’t save anything to my cart whatsoever..... so shopping with you guys is hard to do when I put my cart together on Monday and Thursday it’s empty.
Shame cause ... Amazon .... Walmart..... JET they don’t have this problem. So for now they’ll be getting my purchases until this issue is resolved.
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If I could rate zero stars I would

I used to order from this company a lot when I was younger, so I figured they were trustworthy. I found out very much the opposite. I recently made 3 orders totaling about 60 dollars the money was taken from my card and I thought all was well. until next day I get an email saying my card was declined when there was more than enough money on there and the transaction already went through. I tried and tried to get help with it they told me it was a pending transaction and it would be back in my bank within 3 days. The money was never returned and I never received any orders. So all and all I’m saying DO NOT TRUST THIS COMPANY. They will scam you and take your money with no regret. The one customer service lady I called was very rude also the second one was polite but the first one should be fired.
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Horrific

The app is horrifically designed I can’t stand using it I love BUDK but this app is terrible

Fantastic company

I have ordered many knives from BUDK, and not once did I have any problems. They are a truly excellent company.
Their customer service is second to none.
I have recommended BUDK to many of my friends and not one of them have been disappointed.
I can’t imagine anyone not giving BUDK 5 stars.
They have my business without question. 👍🏻
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Kinda annoying

What’s the point of the app if it’s gonna take you somewhere else to shop and purchase??

App advertising itself is highly aggravating.

Please remove the link from the app UI that takes me to the appstore page to download the app I'm already using.

Annoying

Strike 1. I got the app but yet it keeps trying to give me the app.
Strike 2. Set up an account but app won’t hold my info.
Strike 3. Tried 3 times to buy and it it keeps losing my order and doesn’t finish, hardest app ever.

App review

The app is about halfway to were it should be. After installing and opening the app it still pops up with a banner to install the app from the App Store - annoying.

The search box I like the fact that it shows commonly searched terms to pick from. However, this should be a feature to disable from within the app.

I’ve not used the app for any orders yet so I can’t comment on anything with that yet.

I’m sure with as great if a company that BUDK and CH Kadels is they’ll get the mobile apps working perfectly.
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Totally Satisfied

I had to thank BUDK for their great customer service from the lady who took my phone call and her great assistance and BUDK helping to deal with a problem I had trying to send a order throw BUDK keeps their word and in this day and age that’s a valuable commodity. I know from their service to me personably they are a 5 STAR company their product ,pricing and service are unbeatable and I hope you try them out I promise you no regrets. A very pleased and happy customer. Dave Traver
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Pretty much just the normal website

That’s all it is just a website in an app

Please update

I absolutely love this company and have been ordering some things and plan on a lot more...BUT...this app is a pain! It will not keep me logged in at all! Put a few things in the cart and they’re gone. Need to relogin. Login, switch page, logged out. Can’t place a decent order with all the times I get kicked out. And yes, I click the “remember me” and it won’t even remember me to the next page. Please don’t ruin such an awesome company with a crappy app.
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Can’t view anything

I like the products on BUDK, but I can’t even view anything on this app. As soon as I try to look at anything the app crashes.

Awesome business, TERRIBLE APP

I love BUDK, I love their selection, their amazing deals, their cool products. I HATE THEIR AWFUL APP. When I’m browsing products and decide to look at a particular product, then hit back to continue browsing, it takes me all the way back to the home screen instead of to the product list I was looking it, so I have to navigate all the way back to where I was to continue browsing down the list of products. Then if I want to look at another particular item, then go back, I have to do it ALL OVER AGAIN.

Also, every single time I look at the daily steals, it asks me to subscribe. Every. Single. Time. Even though I’ve already subscribed.

Lastly, it crashes constantly.

Sorry, BUDK. Fix these problems and I’ll be happy to update my review. Until then I refuse to use this awful app. I’ll just use the website.
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Good company, app needs work

I’ve used BUDK before. They sell decent stuff at a good price, the app falls short however during startup. Every single time I start it, it asks if I want to enable location and notifications. Whether I say yes or no it ALWAYS comes up. Then it kills my music or any audio playback I happen to have on. Annoying, hopefully they can change all that
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