Costs money to identify bites
They got their 6 bucks
really bad cause you can’t scan a bite or an insect at all without subscribing no point
Didn’t work, stayed in Analyzing
Response from developer
We’re sorry to hear about your experience and appreciate you reaching out. Please contact our support team directly at support@enigmamobile.online so we can assist you with your refund request. We’re committed to resolving this issue for you as quickly as possible. Thank you for your patience and for giving us the chance to make things right.
Did not work
Response from developer
We’re sorry to hear about your experience and appreciate you reaching out. Please contact our support team directly at support@enigmamobile.online so we can assist you with your refund request. We’re committed to resolving this issue for you as quickly as possible. Thank you for your patience and for giving us the chance to make things right.
Does not work
Unfortunately, the app is a total letdown. When I finally tried to use it, I asked it to identify a bug, and it just hung there! I waited and waited, but nothing happened. It’s incredibly frustrating to spend money on something that doesn’t deliver on its promises. I expected at least a basic level of functionality, but instead, I just got a long wait for absolutely nothing.
I genuinely wish I could get my money back. Save your time and money—find a different app that actually works!
Response from developer
We deeply regret the frustration you experienced and understand how disappointing it is when an app doesn’t perform as expected. We’ve resolved the issues causing delays in bug identification in our latest update. Additionally, we’re actively considering a trial option to give users a chance to explore the app before purchasing. Please try the updated version, and if you encounter any further issues, don’t hesitate to reach out to our support team for assistance. Thank you for your feedback—it helps us improve!
Total waste of money
Response from developer
We’re sorry to hear you’re dissatisfied. We’ve worked on fixing the bugs affecting performance and released an update to improve functionality. Your feedback is invaluable, and we’d love for you to give the app another try with the latest version. If you still face challenges, please contact our support team so we can assist you directly.
cost too much money
Response from developer
We understand your concerns about the cost and appreciate your feedback. The app’s price reflects the resources invested in developing accurate identification technology. That said, we’re committed to delivering value, and the latest update addresses performance issues. We’ll also consider more flexible pricing options in future updates. Please give the app another try and share your experience—we’re here to help!
Pourquoi j’ai mis que 1 étoile ?
Response from developer
Nous sommes désolés d’apprendre que l’application n’a pas répondu à vos attentes. Nous avons corrigé plusieurs problèmes dans la dernière mise à jour, y compris des améliorations pour une meilleure reconnaissance des insectes comme les moustiques. De plus, nous travaillons à rendre l’application disponible en plusieurs langues, y compris le français, afin de mieux répondre aux besoins de nos utilisateurs. Merci pour votre retour qui nous aide à progresser !
Uselss
Very accurate
The app provides a good amount of information. For what it could not provide, it is nothing to go do more research using other sources. I have identified over 30 types of moths that I thought were butterflies and other kinds of insects. Trying to describe some of the insects is difficult but being able to take a picture, though not 100%, is very helpful and usually more accurate than not.
Response from developer
Hi. Thanks for your feedback. We glad you enjoyed
