Bulba User Reviews

Response from developer

Hi there, thank you for taking the time to leave a review — we’re sorry to hear you had a frustrating experience. 1. Business Being Closed: On Bulba, businesses are responsible for setting their own availability — days, times, and even marking holidays or unavailable dates — directly from their calendar. Once a creator books a date, the business receives an instant email and the collab is added to their calendar. Unfortunately, in rare cases (less than 0.1% of 22,000+ collaborations to date), a business forgets and closes early or miscommunicates with staff — something we’ve worked hard to prevent with built-in reminders and calendar syncing. That said, this situation is clearly explained in the app FAQ, including our £30 fixed reimbursement policy for travel and time. Many creators who’ve faced similar issues have reached out and received it, and we would have been happy to assist had we been contacted via support. 2. UGC Fee vs. Gifted Collaboration: The price you refer to is your own UGC (User Generated Content) license fee, which brands can pay only if they choose to purchase your content rights for their own ads or use. This is clearly stated in the app during the collaboration process. Your collaboration was gifted — meaning the brand offered an experience in return for a post. No creator is ever paid for gifted collabs unless the brand buys the rights to the content, which you set the price for. Importantly, if a glitch showed your followers under 5k when you were over 5k, we can investigate this. Our Instagram integration syncs data every 24 hours, and if there’s ever a tech discrepancy, we ask creators to screenshot and contact us. We’ve resolved similar issues in the past and paid creators correctly. We understand your frustration, but want to clarify that Bulba always pays creators for paid collabs and UGC purchases — we’re proud of that track record, and the thousands of creators who’ve successfully earned from the platform can confirm it. We’re happy to investigate further and resolve this for you — please contact our support team so we can help directly. We truly want every creator to feel supported and successful on Bulba. — Team Bulba