Bunnings User Reviews

Customer Experience

Positive experience44.8% of reviews
Neutral10.5% of reviews
Negative experience44.8% of reviews

~ Based on 105 written reviews from the US App Store.

Is Bunnings Safe?

Bunnings appears safe based on user ratings. AppsHunter Safety Score for Bunnings is 96/100.

This assessment is based on 28,954 user ratings, with an App Store average of 4.8/5.

Is Bunnings Legit?

Bunnings appears to be a legitimate app. AppsHunter Legitimacy Score for Bunnings is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Alan

TV Return carton

Power box

Easy

Great everything!

Thank you for your excellent customer service, products and convenient store layouts.👌

iPad app please

Make this take advantage of the iPad screen realestate

Frustrating online shopping experience

I've unfortunately never been able to successfully add items to my cart using the app. Every time I try, I receive the error:

"Something went wrong. Please try again in a few moments or try adding products to your list for later."

The app is updated to the latest version, so I'm not sure what is causing the issue.
It's particularly frustrating when I'm trying to shop online, as I can browse products but can't actually add them to my cart.

I'm hoping this is something that can be improved in a future update, as I'd really love to be able to use the app for its intended purpose.
Show more

Basically a worse version of the mobile website

Can’t see the category a product is in. Can’t select text. It’s just more frustrating than using the website

Lampshades

Never enough stock! Esp 40cm

Free delivery

Free delivery with one pass is great

Update logs you out

Every time you force an update you kick the user out making them have to find their log-in details again. Not all apps do this. Very frustrating.

Can’t update latest version

Once again, another app that requires iOS 16 or later!!!🤦🏻‍♀️

Not everyone can afford the luxury of a new phone to update apps.

I would love the developer to reply to me explaining why iOS 16 has to be the minimum requirement.

If it’s some techo thing, fair enough.
But I’m yet to get an answer from any developer that I’ve asked thus far!
Show more

Australia’s Gold Standard for Customer Service and Innovation

★★★★★

In my opinion, Bunnings remains the best business in Australia for professionalism, organisation and genuine attention to customers. I have never found another major business offering the same consistently high standard of service, supported by such friendly, patient and helpful team members.

I would also like to sincerely thank Bunnings for introducing the ability to search for a specific item among the digital receipts stored in the app. It was a feature I had personally requested, and seeing it implemented confirmed that Bunnings truly listens to its customers.

I would now like to suggest one further improvement. Bunnings team members can already enter an item number into their handheld device and make a small red light flash on the relevant electronic price label, allowing the product to be located immediately.

Allowing customers to activate the same flashing light through the Bunnings app would be an outstanding feature. It would make products much easier to find, especially among similar items, while avoiding the need to interrupt the always kind and helpful staff for such a simple request.

Thank you, Bunnings, for continuing to set such an exceptional standard in customer service, professionalism and innovation.
Show more

Worst website to purchase online

This is the most convoluted, frustrating website I’ve used for click and collect. It keeps sending you in circles, especially when trying to pay with PayPal. I shouldn’t have to download extra apps just to use this obtain for payment. If you only accept credit cards, remove PayPal as an option.

Best app

One of the best apps hands down for this sort of thing literally almost anything if you look it up and look at your store it will tell you exactly where it is good job who ever made the app

Update App

Can not update iPhone 7 therefor can not use app as it requests update.

Bbq purchase

So easy to order online. However we were happy to view in store first but we needed a delivery option

Bunnings app no longer works

The app no longer works on my iPad or my iPhone, when I open the App up, it tells me to update the app, go to the App Store and it tells me I already got the latest version, open it and same again once opened it tells me to update, its a vicious cycle

Love it

Quality products and app is working great, need some new products

Love Bunnings

I love Bunnings for DIY Projects at Home for the kiddies 🩵

Grumbles

Can be trusted

Sooo slow

Ever simce the AI features were added it’s become so painfully slow. Having to jump out of the app for Reviews is annoying, and then the site (in browser) is even slower!!! I’ve found I have to close the referred-page and start it up fresh. Definite multilevel glitches going on.