Burger King UK User Reviews

Customer Experience

Positive experience54.3% of reviews
Neutral2.6% of reviews
Negative experience43.0% of reviews

~ Based on 151 written reviews from the US App Store.

Is Burger King UK Safe?

Burger King UK - Food Rewards appears safe based on user ratings. AppsHunter Safety Score for Burger King UK is 95/100.

This assessment is based on 120,591 user ratings, with an App Store average of 4.7/5.

Is Burger King UK Legit?

Burger King UK - Food Rewards appears to be a legitimate app. AppsHunter Legitimacy Score for Burger King UK is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Yum

Yum

Love bk

Can’t get enough

far better whopper than mac donald’s big tasty

great taste especially through the app 😉

BK is the BEST

Best plant based burger available, best meat burgers, best CHILLI CHEESE BITES❤️

My favourite place

I love this place it’s like my second home I’m always here eating it’s my favourite burger joint oat I love the staff they help me all the time

Wow!

This app is truly amazing this is the best thing every to be created wow amazing I love it
Ps do I get some points for this

Best in town

Lovely place, lovely food 😀👍

OMG

I try order inside Burger King with app
OMG no easy I left after 10 min no chance

Flaky

App is flaky to say the least. After signing in still shows “sign up for more rewards” banner. But worse than that; QR code doesn’t show. So can’t actually accumulate rewards. If you choose location and the go to offers page it says “choose location to see rewards”, yet directly above it clearly shows the location and restaurant you are in. If I choose order now from front page, (such as Whopper Wednesday) I get taken to Offers Page, which is empty and states “…no offers available…” Flaky and sadly unusable app. iPhone 17 Pro, iOS26. 🤷🏻
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Prashant

Love Burger King but hate the customer service, complained about a incident in your Tottenham court branch but never received a reply
Pathetic!

Really helpful and a great experience

Great service and brilliant and helpful staff. Very well done.

Nightmare

Before I start, a lady called Ava was brilliant. However she was the only one working. A ‘manager’ did appear when the BOGOF offer didn’t work. But she was useless. There was no ice and the coke was undrinkable. Well done Ava… I hope you get some colleagues, a manager, and a pay rise!

BOGOF

After all the hassle of getting a free burger from a Pringles crisps and verified code no voucher and the original 3 pack of burgers for£10 didn’t mention they were just about bigger than my thumb, very misleading

Review

Great food

Very Good

Very Good Good

Better deals

They can be better but not bad

Could not place order

Tried ordering through the app in Bluewater but wouldn’t go through. Tried the kiosks but they didn’t work either. Had to go to the till to order as it kept giving me a message that the order could not be processed. There were other people who had the same problem I’m guessing as there were quite a few of us trying to order at the till. The person at the till was taking ages and the whole ordering took ages! I wished I had gone to McDonalds instead as they are a lot quicker and their app and kiosks have never given me this problem.
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Non existent customer service

Absolute joke - never get my “free birthday whopper” as promised when signed up to the app and customer service is non existent - they just don’t even bother to respond and there is no phone number

Unacceptable

Upon visiting Copdoc interchange Ipswich Burger King. Staff could be heard swearing, complaint about the cheese sticking together by staff very loud and once made all three burgers in our family order were cold. When spending £39.47 it’s a joke

Mr Tom

I like to get this for the kids as it’s hands down better than mac D as the food is low quality form there