Cannot React to Posts
Cannot submit reactions to posts after one of the recent updates
Various Bugs
Unable to like posts for the past few weeks, have uninstalled, logged out etc but still the same. Never had problems previously!! Disappointing!!
Unusable on some features
Having trouble liking the posts. Have logged out, uninstalled the app, re downloaded the app and logged back in. Still can’t like any posts. Please sort out.
Easy to use
The app is easy to use and although the feature set is limited, it does the job and keeps things simple. Just what you need to help manage childcare in a busy day. Room to improve on repeat actions like setting pick up times, guessing that’ll come in time.
Can’t ‘like’ a post anymore
The app was updated (version 231) and now I can’t react to any post from the nursery. When I try to click ‘heart’ to like the post, I see the Recipients instead. Pretty sure there is nobody the test the updates before releasing it to the users.
Can’t emoji photos or posts
Emoji selected in response to a post, yet it doesn’t show that a response has been made with the emoji selected. Can comment on posts. Just not “like” etc. app updated - tried re uploading it etc etc - still not working
Not great
Doesn’t work well. Updates don’t get notified. Now unable to “react” to posts. Payment is a mess. Comes through as one bill but we have to pay per child. So always have to double check.
Few glitches
Can’t seem to like any post now, it clicks onto their name in the background instead of the emojis. Notifications have been hit and miss previously, back working now. I appreciate the ability to auto-pay via tax free childcare accounts.
Notification and saving images
Notifications have stopped coming through and also you cannot save images from the journey you have to from the main feed but when you scroll it goes back to the top and you can’t scroll right down the news feed
So bad
Terrible app for payments. App doesn’t update and just crashes.
Notifications do not work
There are a lot of good things in this app but recently notifications have stopped. Lots of parents in our nursery have the same issue we do not get notifications anymore. Please fix this
Works well
Great app to help keep me informed of my son’s care and day at nursery. It’s lovely to see the pictures that his key person uploads during the day and a useful place to receive quick messages from Busy Bees staff.
No auto payment method…. no access
When you start invoicing us the correct amounts then we will consider setting up an automatic payment method. Until then, I refuse to give you free reign to take random amounts from our bank account. We should still be able to see updates for our children. You’ve also shot yourselves in the foot because I’ve been asking for this months invoices for over a week so we can pay you…. as they’re now only available in the app that we can’t access. Sort it or one of two things will happen…. you won’t get paid and/or we’ll remove our children from your care. Also, push notifications on this app are a shambles.
Show more
Can’t use the app unless I add a payment option
Very good app until I just couldn’t use anymore unless I add my payment details. I shouldn’t be penalised for not wanting to set up an automatic payment method. Now I can’t get to see any of the reports for my child.
Notifications don’t work
The tick boxes for what notifications you want to receive doesn’t work the staff can easily post something but you wouldn’t know about it until you open the app. I’ve checked the settings both on and off the app but notifications still don’t come through
REMARK
I love the Nusery so far my daughter is exposed to so many activities and her talking is improving daily plus friendly staff.
