Useful concept for communication with local security, but the UI/UX needs a major rethink
The goal of this application is relevant and genuinely useful. Improving communication between citizens and the local police is a positive initiative.
However, the user interface and overall user experience have significant shortcomings that strongly limit its effectiveness.
# Readability and accessibility
The text is too small, too dense, and lacks sufficient contrast.
For a security-oriented application that should be accessible to everyone, from younger users to elderly people, this is a major weakness.
Reading requires unnecessary effort, which goes against basic accessibility and usability principles.
# Language and understanding
The app currently relies on simple raw (bilingual) text displayed in the same blocks.
Adding a translation button (for example via Google Translate or a similar solution) would greatly improve comprehension and help reach a wider audience, including residents who do not fully master either French or Dutch.
# Missing essential features
The street name is shown, which is helpful, but there is no link to Google Maps, Apple Maps, or any other mapping application. In practice:
- most users do not know every street in their municipality;
- the street name cannot be copied and pasted;
A direct link to a map app would be far more effective to quickly locate the event.
There is no event history, making it impossible to review past incidents or understand what previously happened in the area.
# Conclusion
Overall, this is a useful application in terms of intent, but poorly executed in terms of design and usability.
The UI and UX should be seriously revisited to become:
- more readable,
- more inclusive,
- more practical,
- and better aligned with modern mobile app standards.
In a security context, good user experience is not optional. It is essential.
However, the user interface and overall user experience have significant shortcomings that strongly limit its effectiveness.
# Readability and accessibility
The text is too small, too dense, and lacks sufficient contrast.
For a security-oriented application that should be accessible to everyone, from younger users to elderly people, this is a major weakness.
Reading requires unnecessary effort, which goes against basic accessibility and usability principles.
# Language and understanding
The app currently relies on simple raw (bilingual) text displayed in the same blocks.
Adding a translation button (for example via Google Translate or a similar solution) would greatly improve comprehension and help reach a wider audience, including residents who do not fully master either French or Dutch.
# Missing essential features
The street name is shown, which is helpful, but there is no link to Google Maps, Apple Maps, or any other mapping application. In practice:
- most users do not know every street in their municipality;
- the street name cannot be copied and pasted;
A direct link to a map app would be far more effective to quickly locate the event.
There is no event history, making it impossible to review past incidents or understand what previously happened in the area.
# Conclusion
Overall, this is a useful application in terms of intent, but poorly executed in terms of design and usability.
The UI and UX should be seriously revisited to become:
- more readable,
- more inclusive,
- more practical,
- and better aligned with modern mobile app standards.
In a security context, good user experience is not optional. It is essential.
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Werkt gewoon niet
Na alles ingegeven te hebben, vraagt die welke buurt, en dan loopt de app gewoon vast. Je kan niet verder zonder je buurt in te geven, en ik kan het gewoonweg niet ingeven. Heel jammer! Ik vind het wel een leuk initiatief!
Te kleine tekst
Waarom geen groter lettertype gebruiken. Tekst is echt te klein. Bijna onleesbaar. Spijtig.
Formidabel
Zeer gebruiksvriendelijke app die de veiligheid binnen onze samenleving sterk verbetert
