Delivery info wrong and still costs
App says it will deliver within an hour, you put the order through, pay your $10 delivery fee and then it says will deliver by noon tomorrow! I’m at work tomorrow! Now I need to go do click and collect AND I still get to pay for delivery. Bit rubbish.
It’s okay
The bubbles when opening is completely unnecessary and takes longer then usual to open, I hope this gets removed
Something went wrong
When I place an order and bank details it always comes up with “something went wrong”! First time this happened I repeated the transaction, only to find when I arrived at the store the transaction had gone through TWICE!! I notice you don’t respond to any of these reviews, great service BWS
Few things
— “Check stock availability and price in nearby stores”. Ok, could you please show those prices in a search list without changing the store pickup place?
— when the photos of products will be available without self-resizing it into a small picture which filled in just 70% of actual size of the screen (taking about pictures when you’ve pressed it to zoom)
— when the photos of products will be available without self-resizing it into a small picture which filled in just 70% of actual size of the screen (taking about pictures when you’ve pressed it to zoom)
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Many bugs
Useless
Error ‘something has gone wrong’ when trying to place an order
I have had this error for a few weeks now. Followed all the fix advice and still cannot place an order. Super frustrating.
Bothersome Woeful Stuff
This app has gone down the gurgler. You can’t add anything to your cart, you can’t load your cart…all you can do is look at the pretty pictures. Yes, have updated to most recent version but the issues continue.
Not working
I have had this app for awhile, but now it is not bringing up the scan barcode. I have deleted and re installed the app, turned my phone off, but still no joy. My partner is having the same issue
Bugs make it unusable
Couldn’t even get it to work, useless
Used to be 5 star
The app used to work perfectly but has now changed I cant add anything to cart
iPhone 13
iPhone 13
Fail
Tried several times to open an account. Failed dismally
Bad app
Can I give it no stars? Even your staff bag this app. I can’t even change my password for the app because it won’t show me what “special characters” are accepted. Come on guys. Do better.
Barcode no longer works
Have the latest update however I don’t have the barcode home page, just the shaded icons one would normally press to access.
iOS 16 massive fail
I don’t have a mobile phone that is running the IOS16 operating system because it’s old like me and won’t update to the new IOS, and I am now unable to use the BWS application because you insist I upgrade when it’s physically impossible with my old iPhone
Slow
When you open an app you expect it to open within a few seconds. Not more than 2 mins
Best bottle service.
I will admit that I have been to other shops but I still like the service I get at BWS even my oodle dog is excited when I pull in to the shop they even carry out my purchases and my dog gets a little treat.
Frustrating
The app logs you out constantly and if you have bad or no internet connection, it doesn’t work unless you go into airplane mode. The staff all seem to hate the app as it’s slow to load, increasing time to serve customers. Please add digital wallet or something to make the experience faster and consistent.
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Can’t use it on my phone.
That’s it; doesn’t work.
Dumb Dumb Dumb
As the title says... stupid, slow, non-functional, buggy app. Absolute trash
Payment fails
Payment fails 99% of the time. Money is there but for some reason it only works 1% of the time. Frustrating.