Slow and limited functionality
This app takes 10 seconds to finish loading when you open it. Once you click a button, wait another 10 seconds. Tesla’s is immediate. Limited functionality as well.
KKinros
App started well but tanking
When I got my new BYD the app worked well and was useful. When I opened the app it would connect to the car quickly and respond to commands. Now it is faster to just walk to my car and do things manually. Forget trying to unlock or open or hatch with the app while you walk to your car. Then there’s the gaslighting errors telling me to check my network connection - I’m fine. Everything else loads and works, just not your app connecting to my car. That’s you not me.
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Wwadeospadeo
Very slow and unresponsive
Unbelievable slow, come on! You can do better!
JRJb on R1250RT
Payments taken outside of app
Payments taken outside of app. Very shady. App takes you to an external payment processor asking for credit card information.
JJnvf(667$??
Breaking updates
Lots of improvements since the early versions of the app however recent updates seem to have broken the scheduling function, and often glitches and says there is no network connection, or is completing a previous operation. Super annoying in the hot weather when I want to cool the car down before I get to it. Also, like the car, there are several errors in translation. “Warm Tip” anyone?
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Rrussellpjohnson
