Couldn’t log in and they still charged me
After being super excited for this app, I signed up for the free trial and provided my credit card information. Went to log into the app and it didn’t recognize my login. Reached out to the company web page and submitted a form requesting support. Took 2 more emails and several days later and I was responded to by Britt only to say to fill out the form on her webpage. I have not counted the many emails over the past three weeks requesting support to get into the app, but I do know they never fixed it. I didn’t get to try it free. But they sure charged my credit card $49 as I had no way to cancel. The last email replied they cancelled my subscription but I still had until the beginning of October to use the app!! OMG! I haven’t been able to use the app at all!! Super disappointed as I really enjoy her fitness approach. As of right now, the purchasing of the app feels like a scam. And one star is one star too many.
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BEST APP
Love this app so so much!! Britt makes it so easy to track all the personalized plans she gives me and I seriously use it everyday!! I love the nutrition planning and how seamless it is to use to track the macros 👏🏻👏🏻 10/10 recommend
