CN bank app
I really like the APP, that could be better is having Zelle available
The App Works Great!
The app is easy, very logical.
Leah
No Zelle
Not too bad
Can’t always find what I need right away but the app is arranged in such a way I can find what I’m looking for.
everything i need
i can do whatever i need from this app. i very rarely have to physically go to my actual bank. love it!
C Loper
Easy to use
Great bank
Wonderful to do business with
Effortless!
Try it! You’ll be glad you did. It’s a great way to monitor your accounts.
App
It’s very convenient!
Waste of time
The app sucks and is very slow. This bank is not fun to bank with either lol
App
Constantly freezes
too easy!
You need a second securing way to follow the fingerprint. Too easy!
Slow and unreliable
App often takes ages to load and I need to reopen it to view my accounts. The app also undergoes updates at inconvenient times and I cannot use my card during these updates let alone check balances.
Convenient banking
Great app easy to use, works perfect everytime. Tk U
C&N App
This app is absolutely awful. Once I log in, I often have to completely close out and log in again to be able to see activity and such. The website is just as bad.
L
L
Controller
Don’t like that you can’t get the check deposit transaction number from the same screen, like you used to be able to do
El Presidente
Good app but uploading deposits is 50/50
WORST BANKING APP EVER!
This is the worst banking app ever. The change to this new system and bank merger is ATROCIOUS! And did the bank really have to make these changes in the middle of the holiday season - the worst possible time to screw up everyone’s online shopping? How inconvenient to customers! This app is NOT user-friendly in any way. It is overly complicated for no reason. It signs out after a few minutes of actively using the app which messes up settings you are actively trying to change or save. It doesn’t recognize Face ID even, though all of my other apps do. Connecting other accounts is problematic. The settings and menus are so difficult to use and you have to go all the way back to the first screen every single time and then navigate through multiple menus just to get to the next setting. The first 2/3 of the screen are advertisements for programs and services I do not want and so I have to scroll down to see a snapshot of my accounts and do what I actually opened the app to do. I was auto-enrolled in their stupid ID theft protection services which is just a scam to sell my data to third party services. You have to opt out of it rather than the other way around. There are constant pop-up ads while I am in the middle of doing important, secure banking that are confusing, make it easy for errors to occur, and make it seem like this is a scammy app or game app. I went into a physical locations and contacted the bank directly several times and was told completely inaccurate information by the representatives. Clearly they do not know or have not been trained accordingly. There is barely any information with instructions or to make the transition easier, especially for people who are not tech savvy. The booklet that I was given had overly complicated and difficult instructions and the information ended up not being correct anyway. I hate using this app and online banking. It is so frustrating and I am going to take my money to a different bank as a result. This app and bank are going to take advantage of and harm unknowing and vulnerable people. I feel so badly about that. Good luck and stay vigilant!
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Afogle42
Good so far
Ok
Good
