C19 Self Report User Reviews

Top reviews

App not working

In LA the crew is asking to download the app before going to Chile but the app is not working tried with 3 cell phones … it looks like the AA crew in LA is giving wrong information to passengers going to Chile

Terrible UI and inconsistent app.

I hope they improve this.

Aplicación no sirve para auto reportar C19

He tratado en innumerables ocasiones de realizar mi auto reporte C19 y jamas me ha llegado el famoso código que debo ingresar, no se como reportarme y no caer en falta.

Never again

Like most other comments the procedure after landing in Chile is ridiculous. Three hours in queue city waiting to confirm what had already taken an age to provide. Surely Chile can come with something better. Sad to say after 30 plus visits to this lovely country I will not be making any more until it sorts itself out. Entry to the US or near neighbours Argentina is a doddle by comparison. Sort yourself out Chile or are you simply providing work for the unemployed
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Horrible experience

I have traveled to 33 different countries in the last2 years and I have to stay that the arrival at Scl airport has been the worst probably of my life . Flight landed at 7 and we didn’t get out of the airport until a little over 1pm the flight is already long enough to then have to spend 5 plus hours on long lines all standing with thousands and thousands of people with no kind of social distancing. Unbelievable !! They really need to do better I am hesitant to come back here due to their incompetent system
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Awful

It shows only a white screen after open it.

Doesn’t work

All this app shows on my phone is a logo and blank space, doesn’t work at all

App not working

I received the initial instructions and number key yesterday after arrival at SCL. I was able to set up the app and answer the questions yesterday. Today the app has not been working all afternoon and this evening. I have spoken to several people this afternoon at our hotel that also tried without success to access the app. The front desk at our hotel said that the system has probably been overwhelmed by the volume of users.
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No funciona la app mi la web

Envían los recordatorios por email y no se puede ingresar a la app ni por la página web ! Cómo se supone que debemos reportar si las herramientas no funcionan ?

Bureaucracy personified

Three + hours to get into Chile because of multiple document checks that were already verified prior to boarding in origin country, and online with the Chilean government health pass system. What a waste of time an frustration for all. Then to wait for a PCR Covid test by having people stand in crowded “superspreader” lines of mixed arrivals ( from all over the world) is the epitome of dumb + dumber. The chances we all just got Covid waiting in the SCL airport are HIGH! And now we have to self report? I’m reporting that you could make this a lot smoother and more efficient and safer.
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Most annoying and useless app ever

You literally have to submit your symptoms during 10 days since your arrival in Chile and you get daily reminders on your email if you don’t.

Not 🅿️

Chile is not being 🅿️

Why

How many tests and paperwork do we need? I feel like I am in some weird movie....Groundhog Day, doing the same thing over and over.

Muy mala, no funciona/ very bad, doesn’t work

Todo queda en blanco y se hace imposible rellenar el formulario. Hubo varios días que no lo logré hacer porque la aplicación se quedaba guindada

Everything is blank and it’s impossible to fill out the form. There were several days where I was unable to fill it out because the app was stuck spinning
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Ugh

Not only do I strongly agree with the ridiculousness of the process, ie 3+ hours checking paperwork multiple times when you couldn’t even get on flight without all of the paperwork in order, two PCR tests in less than 2-3 days, but I can never get the self report app or website to do anything but spin. Absolutely pointless.
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Ridiculous

Just pointless and ridiculous government regulations. Same paperwork has been checked 6 times in the airport. Spent over 2 hours just to past all their stations, disregarded that all on the plane was fully vaccinated and did pcr test before arrival. Taken the amount of covid cases in Chile all those measures are pointless and only make life harder.
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No funciona

Pesimo. Se abre y se cierra...

Muy fácil de usar

Ha sido mucho más fácil realizar el auto reporte a través del app que la web. Gracias!

Horrible

Increíble como el gobierno contrata a gente barata para hacer aplicaciones malas. Esta aplicación la he bajado 4 veces. La bajo, funciona, luego al día siguiente se pone todo blanco. Tengo que borrarla y bajarla de nuevo. Además hay que tener cuidado cuando uno aprieta las opciones si o no porque no se marca más oscuro para saber que es lo que uno apretó.
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Si no fuera suficiente que nos controlaran como niños chicos

También hay que dar un reporte a lo militar