CabMD appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for CabMD is 73 out of 100 points across 7 verification signals from App Store and developer data.

CabMD User Reviews

Name: CabMD
Rating: 3 (1 reviews)

CabMD

Clinical Support Systems, Inc.

🏥 Medical

Customer Experience

Positive experience4.5% of reviews

Neutral13.6% of reviews

Negative experience81.8% of reviews

~ Based on 22 written reviews from the US App Store.

Is CabMD Safe?

Not enough ratings yet to assess CabMD.

Is CabMD Legit?

CabMD appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CabMD is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Garbage

Garbage app. Full of bugs. Unfortunately I am stuck using it.

Norman!!$

3 months ago

Update has made the app unusable

I have reverted to using the website. Absolutely awful update.

Dudeman19

a year ago

How do I get the old app back?

None of the fields fill, drop down does not work. New app is unusable. No issues with the old app. Sometimes simpler interfaces are better for straightforward tasks.

the new study 📖

a year ago

Bad update

Excellent customer service.
Was a 5* app but the last big update has been glitch after glitch. Would happily revert to the old version.

Entropy & Enthalpy

a year ago

Weirdly worse than first

I had great success with the first version I used but this version frequently crashes, doubles codes and fails to submit

JHall3050

a year ago

Terrible Update

The CabMD app functioned flawlessly years ago. However, a recent update has largely rendered it unusable. It crashes quite regularly, the UI is slow and often cluttered, drop-down menus are chaotic, inputting certain claims can be quite difficult as certain premiums do not populate appropriately. Overall, it’s a mess. I will likely look elsewhere if there are no significant improvements in the near future. I would highly recommend new users to look elsewhere if you haven’t used CabMD before.

-Leebs-

a year ago

DO NOT UPGRADE

Horrible upgrade. Several features don’t work. If not fixed soon, I’ll find another company.

$$$$$$$$$$$$Mmmmmm

a year ago

V. 2

Again to echo complaints. App is basically unusable! Should not have been released - very disappointing.

Metoki

a year ago

Numerous issues on new version

New version has a multitude of issues, I can’t even enter the referring doc

rormahgsnwkf

a year ago

Terrible, gimmicky update.

This new version is embarrassingly gimmicky. Dancing icons encouraging you to keep your rejection-free streak going? That would be hard to stomach even if the app DID work. For now I just want an app that doesn’t crash.

Kdcanada

a year ago

New version full of bugs

Newly released version 2.0 is full of bugs. Despite daily updates there are still multiple issues that I can see - seems like this release was a beta test. I’ve had to use the web a most of the time since this version was released. It can’t be possible that appropriate testing was done before release

Blowfish999

a year ago

Update crashes

This new update crashes when I try to add a claim. Pls fix.

bonedoc98

a year ago

Response from developer

Ratings aren’t a great way to share feedback. We are addressing the issues as fast as we can, so we appreciate your patience. Please make sure to keep your app updated daily as we release updates during this time.

Crash

The app was fantastic until the two most recent updates, which introduced a critical issue. Now, I can’t add claims because either the app throws an “Arg_TargetInvocationException” error or completely crashes when I try to do so.

K Georgie

a year ago

It was great before

Before the new version it worked pretty well, but since the update I’m not able to use it due to various problems. Very annoying.

Fe1987_c

a year ago

V2.0 is terrible

Earlier version worked with very few issues. The new version Face ID doesn’t work, crashed several times opening the first time, doesn’t recognize version codes on scanning stickers, crashes and loses data part way through the billing process - just awful. Had no complaints before today - now I’m looking for a new billing software. Please revert and fix this with more beta testing.

Flying Dr

a year ago

Macros not working

So many issues but now the app shuts down when you click on macros

sumitjhas

3 years ago

Response from developer

We have located the issue with your macros and corrected them and verified that the existing app is working for you in this regard. You had a macro that had an incomplete service code. We'll be making adjustments to compensate so that it can't happen again. As always, and preferably, please contact support at support@cab.md for assistance.

Bug

App freezes. Can’t use it

CStats

4 years ago

Response from developer

It's taken far too long to get an update released, we do apologize. Please try the latest version now released.

Inadequate support

Their app estimates a wait time of <10 minutes for support yet takes hours. No guide or steps when you download the app or website that show you how to use it.

Cuecardsapp

4 years ago

Response from developer

The support timing is an estimation, and it just depends on the time of day. The website includes tips, but there are a series of videos as well: Creating a claim: https://clinicalsupportsystems.wistia.com/medias/fj0lqs3pvc Using chronic assessment premiums: https://clinicalsupportsystems.wistia.com/medias/qoaexbi4cq About service locations and master numbers: https://clinicalsupportsystems.wistia.com/medias/661g8oxen1 Using special visit premiums: https://clinicalsupportsystems.wistia.com/medias/19bs50lugh About diagnostic codes: https://clinicalsupportsystems.wistia.com/medias/u1l9oltphc About referring physicians: https://clinicalsupportsystems.wistia.com/medias/c1dqhso8si Also, our knowledge base (now directly accessible within the app) should be able to answer most questions without the need for live support.

User friendly but crashes frequently

Easier to use than the website but it does crash a lot, often in the middle of a claim, which is then deleted.

Mikachu101

6 years ago

Response from developer

Make sure you let us know at support@cab.md so we can fix issues like this. We're working on improving the app!

Crashes and no IPad support

Your web app is is decent, but the mobile app crashes frequently. Very annoying. No iPad support. Please fix.

bryli88

7 years ago

Response from developer

Make sure you let us know when there are issues like that at support@cab.md so we can fix issues like this. We're working on improving the app! We aren't planning on adding an iPad version, as we would prefer users use the website in that case.