NO STARS
I down loaded the app but can’t register a new account. It states I already have one which I don’t, so I ask for a new password and an error sign on message keeps appearing and won’t let me continue. Weirdly I can log out.
Glitchy & inconsistent
I have used calmac app to book my ferry tickets for many years - having stayed onna Scottish island for almost 4 years it was essential. However now I find the app doesn’t accept the destination port after typing in so you waste time adding the return port, only to find it is now set as destination. Tickets no longer save to Apple wallet - SOMETIMES …
Previous details don’t persist in the app so you need to rewrite for each ticket and finally, the buy tickets button is difficult to find. It should be there on the opening screen not having to be searched for.
Previous details don’t persist in the app so you need to rewrite for each ticket and finally, the buy tickets button is difficult to find. It should be there on the opening screen not having to be searched for.
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Unable to log on
Every day receive the same notification that Port Ellen is closed till 2029. Why send the same notification daily! Tried to log in to try and stop notifications but after adding password it just flips back to a blank password box.
Does not work correctly
Every time the phone shuts down you have to log bag in. Challange when poor signal some places.
Vehicle details are incorrect and have to be corrected every time so what is the point in saving your details
Ticket should be saved in the Wallet on your phone.
Vehicle details are incorrect and have to be corrected every time so what is the point in saving your details
Ticket should be saved in the Wallet on your phone.
Can’t log in on iOS
Stupid app. Try to log in and it takes you to the webpage. You log in there but it doesn’t log in on the app. So app is useless if you have an account
Utterly useless
Don’t bother trying to find your tickets on here you get redirected to their totally useless website, and good luck finding them there. Even ScotRail manage to show your tickets on their app and they are completely useless.
DO NOT LISTEN TO THE OTHER IDIOTS IN REVIEWS
This app is a huge improvement from the legacy Calmac Status app. This has many more features and useful tools than its predecessor . Sure, it is not perfect, as with any app, but gosh, people are so over critical here (probably because they do not know how to use it ;) )
Rubbish
Totally useless and keeps freezing. The old one was great, now I have to go to the webpage instead
Freezing and Lagging
App constantly lags and have to constantly delete app and re-install. Please address these issues.
Incorrect Update Routes.
You save a route you have booked for updates on and when you click on info for that route you have saved in the app it then gives you more info on a totally different route of no interest…
Rubbish
Rubbish app. Always freezes. Surely Calmac could do better
Ideal for some things
Great for status updates and timetables
Mr
The worst app I have ever used. Circular linking returns to start... without actually giving requested information.
Be better hiring a new IT department
Be better hiring a new IT department
Awful app
You can’t even complete account set up without it freezing
Awful
Like the ferry service provided the App is useless. Easily the worst App I have used. Hard to navigate with exceptionally poor layout it’s hard to believe that it got signed off for public use. Frankly the whole bloated and incompetent CalMac empire needs to be broken up and replaced by people who know what they are doing.
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Just dreadful
One of the most frustrating and un-user friendly apps I’ve ever used. Seems impossible to view return timetables from the service status section. No ability to buy or view tickets or access account via the app which just redirects you to the web page. Pretty pointless.
CalMac App
Keeps freezing. You then have to remove and reinstall. Very poor!!
Terrible app!
Awful , awful , awful ! Why change something that was not broken! Please revert back to the old app.
Just keep going round in circles
Continually sticks and every page it wants you to accept cookies again. I still haven’t got it to give me updates on Stornoway to Ullapool
Counter intuitive
Terrible counter intuitive app only beaten by the incompetent ferry service. No live updates, incomprehensible to navigate, app freezes sporadically, very frustrating to use. I feel sorry for staff who are in the front line for such a poorly run service. The customers, locals and public deserve better.
I would give it zero stars but that doesn’t seem to be an option.
I would give it zero stars but that doesn’t seem to be an option.
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