Keep billing but no paper???
I have had a weekend print subscription for over 20 years. On occasion, a couple of times a year we have not received our paper. No big deal……the account was credited and we moved on. However, in the last 3 weeks we have not received our weekend papers. When we notify the Herald of the missed delivery we get an automated response that a paper will be delivered…….that doesn’t happen either. When we make them aware of the replacement not being delivered we get an apologetic response indicating they have forwarded the issue to “distribution”. Over the course of the last 3 weeks there has not been any communication by the Herald as to the reason for the missed deliveries……you don’t need or be a rocket scientist to figure it out……THEY DONT HAVE A DELIVERY PERSON TO FULFILL THERE DELIVERY OBLIGATIONS. Unbelievable poor customer service and communication. Bye bye Calgary Herald, subscription will be cancelled!
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Hate it
I absolutely hate the new Calgary Herald app. Just downloaded it BY ACCIDENT February 2025. There’s so many ads it’s like a news story is the ad and I can’t find the story. Three lines then and ad, three more lines in an ad. One column has 15 or 20 ads. What ar pathetic waste of time to search through adds to find the story. Where is the old app please?? And then a limit of three stories… I’m out..
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Not fully functioning
The articles rarely uploaded for me so never caught up on local news through this app. At the cost, it was way to pricey to justify sticking with it. Hope it improves in the future.
Hollow shell
So sad there is nothing left of the once great Calgary Herald. In a time when we need good journalism more than ever.
iOS 17/18
Opening the app kills any audio stream you are playing




