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A Masterclass in Bad UX
Whoever designed these workflows seriously missed the mark. The app is unnecessarily slow, frustrating, and packed with pointless steps.
Take the towels section as one example: why are there “+” and “–” buttons when users can only select a single towel anyway? Why does returning a towel require so many actions for something that should take seconds?
And that’s just one issue. There are plenty more throughout the app. I could list them all, but I’m not here to provide free consulting. If you want someone to help redesign the user experience properly, feel free to contact me — professionally.
Take the towels section as one example: why are there “+” and “–” buttons when users can only select a single towel anyway? Why does returning a towel require so many actions for something that should take seconds?
And that’s just one issue. There are plenty more throughout the app. I could list them all, but I’m not here to provide free consulting. If you want someone to help redesign the user experience properly, feel free to contact me — professionally.
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