Calilio User Reviews

Customer Experience

Positive experience68.0% of reviews
Neutral4.0% of reviews
Negative experience28.0% of reviews

~ Based on 25 written reviews from the US App Store.

Is Calilio Safe?

Not enough ratings yet to assess Calilio.

Is Calilio Legit?

Calilio: Second Phone Number appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Calilio is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

One Smarter Solution For Our Business

We used to use several products before, for Bulk SMS different, for Calling different, and now, Calilio has made our work easy because it has all the features inside it. We are very satisfied with this voip service. We would totally recommend trying it whoever is in search of a reliable voip.

It’s been 2 years we are using Calilio

We have been using Calilio for two years now and we are so satisfied with their VOIP service. Our business communication got improved as they provide features like Bulk SMS,call barge, call whispers, call recording, voicemails and many more. Their IVR features saves a lot of time and helps us connect our client to the right department Overall we are totally satisfied with their service
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Great for managing business calls, SMS, and voicemails

I’ve been using Calilio for around two weeks to manage business calls and SMS. Call forwarding and transfers have been useful for directing customers to the right team member, while voicemail, call recording, and AI transcription make it easier to review conversations. The AI call reports and live call monitoring also provide helpful visibility into call activity. The app has worked well overall, although some controls, especially for live monitoring, could be easier to find. It covers our daily communication needs reliably, with a few areas that could still be improved.
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Bulk SMS features is great

Calilio has made our bulk SMS campaigns simple and efficient. The platform is easy to use, message delivery is reliable and sending updates or promotions to a large audience takes just a few clicks. It’s a great solution for business looking for dependable bulk SMS services.

Calilio Helped us Improve our internal & external communication both

After subscribing to Calilio, our business communication got improved internally & externally both. It provides unique feature like IVR, Call Recording, AI Summarize, Call Forwarding which definitely saves a lot of our company time and helps us grow our business. I would totally recommend the service.
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Makes Business Calls Much Easier

We’ve been using Calilio for our business calls, and it has made things much more organized. Call routing and voicemail work well, and setting up a business number was straightforward. The app is easy to use and helps us respond to customers more professionally. So far, the experience has been smooth and reliable.
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AI Call Summaries Have Improved Our Workflow

One of the biggest challenges for our team was spending time reviewing long call recordings to find important information. Since using Calilio, the AI call summaries and transcripts have made this process much faster. We can quickly understand customer conversations, identify action items, and focus more on serving clients instead of manually reviewing calls.
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Easy Business Calling From Anywhere

Calilio gives our team a professional way to manage calls while working remotely. It helps us use business numbers, review call history, and stay organised after each conversation.

AI reports save time

The AI call reports are very helpful. Instead of listening to every full recording,we can quickly review summaries, transcripts, and call outcomes.

Good Cloud Phone App

The app is clean and practical. We can make and receive business calls over VoIP from anywhere, which is much better than being tied to desk phones.

Reliable second number and Great call quality

Calilio has made it much easier for our team to manage business calls remotely. We can make and receive calls from anywhere, check call history, and keep follow-ups organised without depending on office desk phones.

Better than our old PBX system

We used to reply on a wired PBX system, which was difficult to mange outside the office. Calilio helped us move our calls to the cloud, use VoIP calling, and manage business communication from different devices.

Happy with the features and overall experience

Calilio provides IVR which is a great features as it can automatically transfer customer calls to the related department also features like call forwarding, call greeting, hold music are some interesting features to consider. We hope we to see Calilio grow more in the near future keep it up.

Great app for managing calls remotely

We used to use wired PBX system previously . After switching to Calilio , i cna now manage business calls ans Sms remotely with my team anywhere. We now handle calls from different locations using our same business number. I highly recommend calilio for business telephony

Response from developer

Hi Arshad, Thank you for sharing your experience with Calilio! We’re glad to know that switching from a wired PBX system to Calilio has helped your team manage business calls and SMS remotely from different locations while using the same business number. Calilio is designed to make business telephony more flexible with features like virtual phone numbers, number sharing, call forwarding, SMS, call recording, call routing, team access, and cloud-based call management from web and mobile. We truly appreciate your recommendation and are happy to support your team’s communication needs as your business continues to grow.

Smooth Setup and Responsive Customer Service

I had a great experience with Calilio. Their 24/7 customer support is responsive, the platform is easy to set up, and the dashboard is user friendly. With unique features, affordable pricing, and excellent scalability. I would highly recommend Calilio to anyone looking for reliable VOIP solution.

Response from developer

Hi Bitsmonk, Thank you so much for your kind words and recommendation! We’re glad to hear that you had a great experience with Calilio and found our platform easy to set up, user-friendly, affordable, and scalable. Our team works hard to provide reliable 24/7 support and powerful VoIP features such as virtual phone numbers, call management, SMS, call recording, call routing, analytics, and AI-powered call reports to help businesses manage communication more efficiently. We truly appreciate your feedback and are happy to support your business as it grows.

Worst Experience

The worst customer service I've ever experienced with an app. The app is very outdated. It's very difficult to unsubscribe. To cancel subscription, you have to submit a request, and they won't respond.

Response from developer

"We’re really sorry to hear about your experience — this is absolutely not the kind of support we aim to provide. We’re actively working on improving both the app and our customer service. Your feedback is extremely valuable in that process. If you've already submitted a cancellation request and haven't received a response, please share your email with us at support@calilio.com or support chat, so we can prioritize your concern immediately and ensure everything is resolved smoothly. We truly appreciate the opportunity to make things right for you."

Great Feature and Customer Support VoIP platform

Calilio has a great team of Customers support and with great features make my work easy.

Response from developer

Hi Ross, Thanks for your kind words about our features and customer support. We’re glad you’re enjoying Calilio as your VoIP platform. If you need any assistance, feel free to contact us anytime at support@calilio.com. — Team Calilio

Wrong number received and lost wait time to fix issue. Several days just to receive a number

Wrong number received and lost wait time to fix issue. Several days just to receive a number

Response from developer

"We’re really sorry for the inconvenience you experienced that’s certainly not the experience we want anyone to have with Calilio. We always aim to provide a smooth and timely number provisioning process, and we regret the delay in your case. Calilio is used by over 10,000 clients worldwide and we’re constantly improving based on feedback like yours. If you’ve already created an account, could you please share your email with our support. We’d love to look into your case directly and ensure everything is sorted out quickly for you. Thanks for your patience — we’re here to help!"

False advertising

On the website they say, get a free number... there's no option to get it free, only paid subscription

Terrible service

%90 of the time, their system doesn’t work. They always offer you “a free number” as a solution of their non-working system.
If I have a number and I use it in my business, why should I change it every week just because their service is not sustainable and accurate?
Non-reliable!!!

Response from developer

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience — that’s certainly not the standard we strive to maintain at Calilio. Our platform is trusted by over 10,000+ clients globally and we’re committed to providing stable, reliable service. We understand how important consistency is, especially when using a number for business, and we’d never want you to feel the need to change it due to system issues. If you’ve faced recurring problems, we’d genuinely appreciate the opportunity to look into it further and make things right. Please feel free to share your email or reach out to us directly so our support team can assist you in resolving any outstanding issues. We’re here to support you and hope to regain your trust.