Rip off
Response from developer
We’re truly sorry the app left you feeling this way. We take your concern seriously and would be grateful if you could tell us what felt unfair or didn’t meet your expectations. Please contact us at CalmiaOfficial@protonmail.com so we can better understand the issue and do our best to help.
Don’t work
Response from developer
Hi Ladymtf65, we’re really sorry for the frustrating experience. Spending $9.99 and not getting the expected results is absolutely not what we want, and we take this seriously. Please make sure Calmia has camera permission enabled, as the scan requires camera access to work properly. You can check this in your device settings. Also, just to clarify, Calmia does not rely on Apple Health to work. Connecting Apple Health can improve the experience, but it is completely optional. The scan itself is completed through our AI face-scan system, and your health risk indicators can be found in the System Vitality Insights section on the home page after a successful scan. That said, if the app kept asking you to try again later, something clearly didn’t work as intended. Our scan requirements are currently a bit strict because we want to provide more accurate results, but we’re actively improving this process to make it smoother. Could you please contact us at CalmiaOfficial@protonmail.com with a brief description of what happened? Our team will personally look into it and try to help resolve the issue. We truly appreciate your feedback and would love the chance to make this right. — The Calmia Team
