Can’t get this to work at all
Can’t log in. Can’t re register. Can’t get password reminder. Can’t start again. Bad for your health
Camera doesn’t work
The app itself is such a good idea and is really handy how it walks you through the test, amazing how it has in app timers but unfortunately it was all for nothing! As the camera wouldn’t focus on the test when it came to scanning for my results. Super frustrating after going through all the steps
Doesn’t work with iPhone 14pro
In app camera cannot focus on the test properly yet normal iOS camera is fine when out of app.
Infuriating
Two times now my local IBD team have set ke the calpro tests. Each time the damn tests don’t pick up on the camera scanning stage, despite following all the tips (gently moving up and down, tiliting, darker background etc. I feel this is a swindle doing the NHS out of money. Who’s interest is it in if they have to keep sending out more tests? Stool samples aren’t nice to take at the best of times but going through 20mins of faff for it to fail at the final hurdle is so frustrating.
One unhappy customer!!
One unhappy customer!!
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