Cambridge Reader User Reviews

Cambridge Reader
Cambridge Reader
Cambridge University Press & Assessment (App)

Customer Experience

Positive experience10.2% of reviews
Neutral3.4% of reviews
Negative experience86.4% of reviews

~ Based on 118 written reviews from the US App Store.

What users say

Is Cambridge Reader Safe?

Cambridge Reader has mixed safety signals based on user ratings. AppsHunter Safety Score for Cambridge Reader is 56/100.

This assessment is based on 52 user ratings, with an App Store average of 2.5/5.

Safety Analysis

36.5% of ratings point to a safe experience
0.0% of ratings suggest some concerns
63.5% of ratings point to a risky experience

~ Based on 52 App Store ratings for Cambridge Reader.

Is Cambridge Reader Legit?

Cambridge Reader appears to be a legitimate app. AppsHunter Legitimacy Score for Cambridge Reader is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

This app is made by the devil himself

Every time I scroll down or up there is a chance it goes to the previous page. How can something as simple as that not function normally? Horrible user experience, I wanted to throw my iPad at the wall.

Response from developer

Thank you for your review. We’re sorry to hear the page keeps changing when you’re trying to scroll, and we understand how frustrating that must be when you’re trying to study. Please contact us at CGO@cambridge.org with your device details so we can investigate this further.

Data gone

I used to save many books in this app to read later. However, after logging back into my account recently, all of my saved books have completely disappeared.

There seems to be an issue with data synchronization or account cloud storage. I hope this bug gets fixed soon, and I would like to know if there is any way to recover my lost data. Looking forward to your response.
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Response from developer

Thank you for your review. We’re sorry to hear your saved books are no longer appearing after signing back into your account. Please contact us at CGO@cambridge.org with your account email and device details so we can investigate this further.

Very good

App very functional and works well

Response from developer

Thanks for your feedback! We’re glad to hear the app is working well for you and is meeting your needs.

Keeps logging me out

This app keeps logging me out every now and then. When logging in with same credentials as web browser, it doesn’t go through. It doesn’t have option for reset password.

Response from developer

Thank you for your review. We’re sorry to hear you’ve been experiencing issues with being logged out of the app. Please make sure you are signing in using the “Continue with Cambridge GO” button. If the issue continues, please contact us at CGO@cambridge.org with your account email so we can investigate further.

Full of glitches

The app is full of glitches that make side note taking almost undoable.

Response from developer

Thank you for your review. We’re sorry to hear you’ve experienced issues while taking notes in the app. Please email us at CGO@cambridge.org with your device details and a short description of the glitches you’re seeing so we can look into this further.

Please come up with a dark mode

I personally like the light mode helps you focus more but it strains the learners eyes while using it and the battery drains faster cause the brightness is on normal but still a strain to the eyes

Response from developer

Thank you for your review and for sharing your feedback about dark mode. While we can’t confirm future changes, your feedback has been shared with the relevant team, and we appreciate you taking the time to explain your experience.

This app is not good

The app lags. The interface is barely operable- it’s hard to switch from book to book and make annotations. Moreover, I need to sign into the app every two weeks despite me using this app every day. The app’s interface is not good on both ipad and mac. Most buttons do not work. You need to refresh the app every time you switch tabs. As students, we rely on this app as regular textbooks are too heavy to carry around. What kind of app is this that I can only use half the time to access my textbook?
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Response from developer

Sorry for the experience. Please contact support at cgo@cambridge.org so we can investigate and help fix these issues.

1

hebe

Unusable

Using the website is so much better but you cant even do that as they say you have to use the app. You cant scroll through textbooks without it sending you back a chapter randomly and it doesn’t even fit the screen.

Response from developer

Thank you for your review. The issues you’ve described are not expected, and we’d like to look into them. Please use the “Contact us” option in the app to provide more details so we can investigate further and ensure your feedback is passed on to the team.

Absolutely terrible app

Cant split screen it, keep glitching out. I hate it with all my being. Ss the page then paste onto your notes instead. 1/10 i hate this app more than anything else

Response from developer

Thanks for the feedback. Sorry about the split-screen option. We hear you and know how frustrating that is.

Basically unusable

I have to use this app to access my textbook but it is genuinely overly complimentary to call this app functional. It doesn’t work.

페이지 오류

단어의 정의를 보기 위해 누르면 갑자기 전페이지로 돌아가서 미칠 것 같습니다 질문 답하려고 설명 읽는데 손 떼면 갑자기 전전페이지인데 페이지마다 따로 나눠져있는 게 아니라 특정 페이지는 연결되어 내려야 나워서 더 번거롭네요 설명 보려고 누르고 되돌아가고 다시 내려서 읽던 거 찾고 누르고 되돌아가고 찾고 반복되니 좀 짜증나서 리뷰남김니다 가끔 페이지를 더 내리려고 할 때도 같은 현상이 발생하는데 돈 내고 이용하는 만큼 좀 더 신경 써 주셨으면 감사하겠습니다

Response from developer

Thank you for your review and for explaining the issue in detail. We’re sorry to hear how frustrating this has been, especially when trying to read definitions and explanations. Please contact us using the “Contact us” option in the app so we can look into this behaviour more closely.

The R&D staff is really bad😡

Difficult to use!I can't log in!!!

Response from developer

We’re sorry to hear you’re having a bad experience with the Cambridge Reader app. We’d appreciate it if you could share more details via the “Contact Us” option in the app’s side menu.

so annoying to use

I have to use this app to access my school text books and it is the most annoying app to use. When I want to scroll to a particular part on a page it will randomly go to the previous or next page. Sometimes it will even do this without the screen being touched. If I want to turn the page, it only works 50% of the time which is also frustrating. If my phone times out and turns off when I’m using the app, it shuts off completely, forcing me to reopen the app and select the text book and page again which is also annoying especially multiple times in every lesson. The text books and worked examples are incredibly useful but the app itself is very poorly designed and needs a lot of work, especially because we must pay for access to the textbooks.
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Response from developer

Thank you for your detailed review. We’re sorry to hear how frustrating this has been for you, and we appreciate you taking the time to share your experience. Please reach out to us through the “Contact us” button in the app so we can look into these issues further and assist you directly.

please fix

ts pmo why does it keep randomly going back a page for literally no reason i will be trying to scroll down and it just decides on its own that i actually want to be on the previous page why is this an issue

Crazy.

I put code of my math txtbook and workbook but it only showed the workbook so like where8s the test book? It showed it on the google website but in the app it doesn’t the heeell. And also the format is annoying. Like u’re clicking on the forward button and it just starts moving.

Infinity loading, the app is useless

I’ve registered 4 books there, but the app does not work. It is just loading the book forever and that’s it! So it is useless. Developers, could you check your app?

It’s so terrible

Clearly the designers have never actually tried to read a textbook with it because they would have seen how inconvenient it is.

Response from developer

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience using the app. We’d like to look into this further. Please get in touch with us via the “Contact Us” option in the side menu so we can assist you directly.

逆天软件

手机版根本无法添加书籍,只能用电脑版才能添加。而且添加之后手机版要删除再重新下载才能看到书本已添加。然后就是最逆天的来了,打开软件5秒钟内必闪退。反正只有在电脑上才能正常使用,手机版纯摆设。

Response from developer

We’re sorry to hear you’ve had such a frustrating experience with the app. We’d like to look into this and help resolve it. Please get in touch with us via the “Contact Us” option in the app so we can assist you directly.

worst learning app ever

lack of the split screen facility, lack of ability to scroll horizontally or vertically, always randomly changes pages when not done anything to it, lack of landscape view which is horrible because the screen doesn’t cover half of the pages, basically just the worst and inconvenient app I’ve ever used
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Response from developer

We’re sorry to hear about your experience. Please use the Contact Us button in the app so our team can support you directly. We’ve also passed your comments and feature requests to our development team for future updates.