Customer service didn’t exist
I’ve been a paid Camcard user for nearly ten years. They changed to a subscription format which I chose not to participate. I later added Camcard for Salesforce which is a subscription service. I moved my business to a different CRM but forgot about the subscription. I’ve contacted Camcard 5 times through their support and email channels to attempt to move my Salesforce subscription to the premier. I have had zero response from them regarding this. I have received 3 marketing emails which is frustrating. Good product, but just don’t rely on their service.
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It works better than others for SF
Does the job but not very well. Rarely syncs to SF right away, I have to force close and reopen to make it sync.
And VERY ANNOYING: It Capitalizes All Your Input So You Look Like You Just Got Your First Phone. FIX THIS
And VERY ANNOYING: It Capitalizes All Your Input So You Look Like You Just Got Your First Phone. FIX THIS
Unsatisfactory!
The app is for you to scan business card but won’t import the scanned photo of card to Salesforce! Also app offers to attach other files along with several other features that don’t actually work with Salesforce lightening. Should have advertised that BEFORE I purchased! When I contacted customer support they said I should have learned that in the free FOUR free card scan trial that they gave me! Wow, professionalism at its best!
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Useless app - buggy
Most of the cards scanned cannot get properly transcribed into Salesforce. Incomprehensible error message (often missing country or territory? ). Takes forever to upload a scan. You are better off entering card information manually. This app is a waste of time and money
Should have kept the old version
This company had an excellent app called camcard. Unfortunately it is no longer available. This app is way too complicated for a business card scanner
