CAMDUCK User Reviews

Name: CAMDUCK
Rating: 2.45833 (48 reviews)

CAMDUCK

军要曾

🔧 Utilities

📷 Photo & Video

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Sucks

Constant issues with connecting to the camera. I set for motion record and always switches back to loop record. And app will not send notifications when movement is detected. Do not waste your money on these cameras.

Awesome627

14 days ago

STAY AWAY!!!

This app is absolute trash. 85% of the time it won’t connect to the devices. When it shows connected and you select a device it crashes. When it does miraculously open a device it exhibits numerous issues; if you’re lucky it will give you a live view and only for a couple minutes of viewing before it crashes. Most of the time it will just flutter or stall. If you try to view SD files it will stall. If it actually loads the file to view the playback slider is inoperable. When you select a device it will frequently display a different device and crash. Overall there is nothing good about this app. It clearly was not tested nor does the developer care to fix it as no improvements or updates have been done in months. CAMDUCK is a fraud…

BallisticianX

a month ago

Can’t set up

Does not allow me to input WiFi name

KrakenKenny

2 months ago

Unreliable and Unpredictable

I have actually been using this for about two years because once I bought it, I am stuck with it until I get to finally back home and trash it. It worked perfect for the first two weeks. Until I left the country. It immediately stopped working. Then a few weeks later, it started working again. Then it stopped working again for about six months. And about 4 months later it started working again. But this time it only worked during the night. I was never able to get a connection during the day. Now all of a sudden, I don’t even get that anymore. I keep checking it every day hoping it goes back online. It has been reset over and over again, but that does not help it.

Mister Smith and Family

2 months ago

Not Reliable

Keeps going offline and changes from motion to loop record. Not reliable at all.

Awesome627

2 months ago

Ridiculous

Santa Babarian

5 months ago

Does not connect to WiFi

This app is extremely frustrating to use. It requires several times to reset installing uninstalling app and still there’s no connection between the camera and the Wi-Fi.

Amtrk2016

8 months ago

Good, not great

It took several attempts to connect the app to the device. I had to uninstall and reinstall the app at least three times because it would freeze in the middle of adding the camera and then the app would close. I would reopen the app and try to resume and it just kept closing. With the combination of deleting and reinstalling the app and attempting to add the camera somehow it just started working. The camera is decent quality.

Supermanclan

a year ago

Works great when it works

This camera has been working flawlessly for the last few months and all of a sudden it started being offline.. the only way to fix the issue is to drive 3 hours away from where I work to my house and manually reset it and reconnect it. This is not feasible during the week when I’m working. The company does respond to questions with basic answers on how to reset it but when you’re a 3 hour drive away from the property you want protected it wouldn’t be my first choice. I own two of these, one nigh vision and a regular Duckcam. Like I said when they work they work great but I won’t be buying another one. I also have no idea where the servers that are connecting the cam service to the internet are either so that’s a BIG question as to who has access to the video streams other than the owner.

toofastdave

a year ago

Needs Improvements (heres how)

1. Sort the album (downloaded videos) using dates.

2. Change the name of “Engineering mode” to “volume on or off”. And have an option to always have it on or closed. Also try to add an additional slider for the volume of the video.

3. The motion detection alarm needs improvement. when the alarm is triggered most of the time there is no notification (please fix this) and when you do please add the alarm trigger photo to the notification so us users can see who triggered the alarm.

4. Make the motion detection video duration and intervals changeable.

pogu ako

2 years ago

Doesn’t function

Fix your app idiots

Songs777

2 years ago

Doesn’t work

Can’t connect to app anymore. It was working and now it doesn’t.

inferno313

2 years ago

Response from developer

Dear Customer, Thank you for your feedback. We apologize for any difficulties you encountered during the WiFi setup of our camera. We are committed to improving our instructions and interface for better clarity. We appreciate you highlighting the 2.4 GHz WiFi requirement, and we'll make sure to explicitly mention this in our future instructions. We're pleased to hear that once set up, the device works well. If you have any further suggestions or concerns, please feel free to share. Your input is valuable to us. Thank you for choosing our product and for your patience and understanding. Best regards, CAMDUCK Customer Service Team

Functional though needs some polish

The app has a lot of functionality for the security cameras and many settings. However it’s not intuitive to use in terms of the layout of the app, it can be quite confusing for a new user. There needs to be some hello and explanation what the settings and icons do as at the moment is guesswork. Some of the buttons are not translated so no idea what they do. The app is not quite finished and needs more work to make it more slick to a general audience

Tmaclachlan

2 years ago

Easy Operation！！！

This is the easiest app I've come across to install, and it's actually surprisingly easy to operate!

Catherine June

2 years ago

After optimization, the operation becomes simpler.

I downloaded the latest version, and the operation is much simpler than before.

Timi 82

2 years ago

Response from developer

Dear Customer, Thank you very much for your support and for sharing your experience with our product! We're thrilled to hear that you found the latest version's operation to be much simpler. We are committed to continuously improving and optimizing the user experience, and your feedback is invaluable to us. If you have any other suggestions or feedback, please don't hesitate to let us know. We look forward to maintaining open communication with you and providing you with even better service. Thanks again for your support and feedback! Best regards, CAMDUCK Customer Service Team

This app is finally getting good after an update.

This app is finally getting good after an update.
He’s got an update for his product too…
There’s an unexpected surprise !

Jennifer Dolente

2 years ago

Response from developer

Dear Customer, Thank you for your feedback! We're glad to hear that you're finding our app to be improving after the recent update. We're constantly working on enhancing our product to provide the best experience for our users. We're also excited to hear about the unexpected surprise in our latest update! If you have any further comments or suggestions, please feel free to share them with us. We value your input and are committed to delivering a great product. Thanks again for your support and for taking the time to share your experience with us! Best regards, CAMDUCK Customer Service Team.

Works really well

The app has in detail an easy to understand instructions the app has a picture you match up to the model of device you have so you can’t mess up the setup process

PCguyusinganophone

3 years ago

Feel better

Now that the app has been upgraded to accept 2.4G and 5G networks and new tutorials, thank goodness it's finally not so bad!!!

Notbad1992

3 years ago

Not bad

After the app upgrade, it operates more smoothly.

Notbad1992

3 years ago

Terrible instructions

I cannot figure these instructions out.
The device needs to be reset now and I cant figure out how to do that either.
They need to make a video using a native english speaker that shows how to do everything step by step.
I even resorted to youtube and found an equally terrible video which answered none of my questions.
Everything but the device is terrible

Mike Hord