Never works
I lower the AC and it goes back to where it was. What’s the point in having this app if it doesn’t work. The glitch needs to be fixed.
connects to bluetooth, will not connect to wifi
i have tried for days before i’m going to contact maintence and see what they can do. the thermostat will say “connection established” and i will make it almost all the way through the pairing process, but as soon as it hits wi-fi i hit a wall. “no network found” and the app will not let me scan again. it’s ridiculous!!
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Not worth using.
Either just deal with the manual operation or install your own. Google Nest works best
Constant connection issues
This app has big connection issues between router and thermostat! It’s 2026 and they can’t make it work! It’s a constant effort and living in a two story house with only one system that is downstairs gives me sleepless nights because of having to play DJ for temperature changes or going downstairs physically when this app doesn’t decide to work for days ongoing !! It’s very very bad! Military Family’s deserve better
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Error
Everytime i try to login i get an error has occurred message. Can not use the app! Please fix.
Needs improvement
Works good when it works but I keep getting “unknown error occurred” message trying to log in!!! Getting the message more and more frequently so unable to long in and even use the app.
Never Works
Constantly errors at login
Horrible app
Trying to connect the App to the thermostat is impossible. Campbell crossing needs to do better or get replaced.
Won’t detect WiFi
I can connect to the thermostat through Bluetooth, but it won’t go past that.
Garbage
Was able to make an account. Was able to pair with Bluetooth. Was not able to find a wifi network through the app. Tried so many times. Doesn’t seem to be a way to get technical assistance.
Useless
This app is useless. Just fill out the ICE complaint now. Campbell Crossing hates you.
Rubbish
Who ever decided this was a good idea should be fired and forced to use this garbage for a year
Unable to connect
Nightmare to create account. Unable to connect to app once account was created. Never even got the chance to connect the thermostat.
"Thermostat Troubles: A Comedic Journey Through App Chaos"
Once upon a time in the land of Campbell Crossing, I received a mystical scroll, aka a piece of paper, that promised I'd conquer my thermostat, but spoiler alert: it was about as useful as a screen door on a submarine! I eagerly scanned the QR code, hoping for enlightenment, only to be sent on a digital time travel adventure to the ancient (and utterly useless) Campbell Crossing app. 🤦🏽♀️
Rebounding from that disappointment, I embarked on a 20-minute scavenger hunt for the "My Apps" menu on the correct app, which, surprise surprise, doesn’t even exist! Another facepalm worthy moment of sheer tech wizardry. 🤦🏽♀️
Fueled by determination (and possibly a tad of insanity), I sought out this elusive “Campbell Crossing Thermostat App” in the App Store. Eureka! I found it. But wait, the plot thickens! 😮💨
Upon hurdling registration and logging in (skills I might add to my resume), the real fun began! My thermostat decided Bluetooth wasn’t a language it wanted to speak, giving me the cold shoulder 20 times over. Yet, with persistence (and a lot of muttering under my breath), I finally made it through to connect with my home WiFi while sitting intimately next to my router. Imagine my joy when the app threw a tantrum, glitching out, and reset every setting—leaving me dialing maintenance like it was a lifeline on a game show!
But wait, there’s no time to watch their dance (and inevitable accusation that it’s my fault), as all my woes started with that dumb scroll and a thermostat that was, no doubt, procured at the “low-budget” price category. 🤯🤬🤬
So, heed my tale, weary traveler: save your time, your sanity, and your feelings. Inflation's got everyone pinching pennies, and unless you have the luxury of lounging in wait for these tech troubadours to fix what broke, skip this app, grab a blanket, and prepare for a winter that even Elsa would envy! 🥶
Rebounding from that disappointment, I embarked on a 20-minute scavenger hunt for the "My Apps" menu on the correct app, which, surprise surprise, doesn’t even exist! Another facepalm worthy moment of sheer tech wizardry. 🤦🏽♀️
Fueled by determination (and possibly a tad of insanity), I sought out this elusive “Campbell Crossing Thermostat App” in the App Store. Eureka! I found it. But wait, the plot thickens! 😮💨
Upon hurdling registration and logging in (skills I might add to my resume), the real fun began! My thermostat decided Bluetooth wasn’t a language it wanted to speak, giving me the cold shoulder 20 times over. Yet, with persistence (and a lot of muttering under my breath), I finally made it through to connect with my home WiFi while sitting intimately next to my router. Imagine my joy when the app threw a tantrum, glitching out, and reset every setting—leaving me dialing maintenance like it was a lifeline on a game show!
But wait, there’s no time to watch their dance (and inevitable accusation that it’s my fault), as all my woes started with that dumb scroll and a thermostat that was, no doubt, procured at the “low-budget” price category. 🤯🤬🤬
So, heed my tale, weary traveler: save your time, your sanity, and your feelings. Inflation's got everyone pinching pennies, and unless you have the luxury of lounging in wait for these tech troubadours to fix what broke, skip this app, grab a blanket, and prepare for a winter that even Elsa would envy! 🥶
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Works good but
I can’t control my fan it’s blank and it won’t let me change it on the wall display I want it on auto. i don’t know if it’s on or auto
Trash
Does not work cannot connect
