Candle User Reviews

Customer Experience

Positive experience68.6% of reviews
Neutral9.2% of reviews
Negative experience22.2% of reviews

~ Based on 523 written reviews from the US App Store.

What users say

Is Candle Safe?

Candle: Couples & Relationship appears safe based on user ratings. AppsHunter Safety Score for Candle is 95/100.

This assessment is based on 8,185 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.2% of ratings point to a safe experience
2.1% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 3,850 App Store ratings for Candle.

Is Candle Legit?

Candle: Couples & Relationship appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Candle is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Charged me $50 after cancelled

They literally charged me $50 out of nowhere after I canceled two weeks prior. Then on top of that when I figured you know what I’ll just give it a try it’s already paid for I send it to my partner and they want him to pay separately as well. Wild

Great app, 1 problem

While the app is great I paid after the free trial and my partner doesn’t get the same features

I absolutely love candle

My partner and I recently started long distance and this app has helped us connect even more! I also had some issues with the app and the candle team answered within minutes and completely fixed the problem! I highly recommended for couples!

Loved it

A very good app for long distance couples ♥️

Great app, could use some more games though!

Love this app. Using it for long distance with my girlfriend.

Too many updates

Every other day it needs me to update the app to keep using it, you don’t need that many updates, alright.

Great app

Me and my long distance girlfriend use this it’s brilliant it’s one of the only long distance couples app I’ve seen that has a free version aswell got great games and me and my girlfriend have both been enjoying it

Surprisingly deep and great for communication!

This app definitely works! I was skeptical at first but after giving it a fair shot it turned out to be surprisingly deep and great for communication! It’s actually fun!

Great but huge suggestion

Me and my boyfriend love this app and keeping our streak. Being able to ask different things of each other that remind me of that getting to know you stage. But I would say the only suggestion I could make is a streak shield. Sometimes we have days without our phone and it’s just something that would be awesome to not have to deal with a $3 charge to keep the streak going.
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amazing app!

me and my boyfriend love doing our daily photos and candle questions, its been really nice using this app as a bonding experience since we are currently long distance! their team was also really helpful in recovering my account so we didnt lose our streak, i would 100% recommend this app for couples!
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An app that’s actually worth it?!

Honestly this is one of the first and only apps I saw advertised online that I got that actually did what it said it would do. It’s a lot of fun. The games and questions are always a highlight of our day. It does kinda help with the long distance. Now we’ve only had it for a week but so far the subscription and app are soo worth it. There are small improvements or details I think could be added overtime but over all great!
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Bug

Problème au niveau des widgets, je ne peux pas mettre les widgets pour le temps passer ensemble ou alors notre date de la relation, et je ne peux pas ajouter de photo de profil je suis sur iPhone et j’ai essayé sur le 16 pro max et le 13 pro max mais je peux pas

Bad update

Absolutely awful update. You completely ruined the best feature on the app. The old Thumb Kiss worked perfectly—it was simple, accurate. Now it’s inaccurate, frustrating, and takes so much effort just to get it to work. Instead of improving it, you’ve made it ten times worse. Please stop fixing things that aren’t broken. Either bring back the old Thumb Kiss or give us the option to use the previous version, because this update has completely ruined my reason for living. I will need to go back on my antipsychotics now thanks a lot. Extremely disappointed.
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Help

I have the NSFW tab turned on in settings, but I saw an NSFW question in the daily challenge, it must not apply to the daily challenge, please fix!!!

Our auto renewal is done

Our payment has been processed and actually we haven’t used the app, can we please get the refund back

Response from developer

Please send us an email at support@trycandle.app! Happy to help you here as soon as possible.

Love this

Love it so much because I’m able to chat with long distance people

Very upset

I hate that I have to pay for it now me and my cousin the app to stay in touch while she’s in college I don’t understand while using the app for about 4 months now neither of us can’t keep our streak going and communicate through random questions who ever is behind this randomly decides to change it and now neither of us can communicate freely I will not be paying
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Eine wirklich schöne, durchdachte App für Fernbeziehungen

Selten zuvor habe ich eine App rezensiert, aber Candle ist tatsächlich für mich und meine Partnerin eine echte Freude.
Sie funktioniert super, die Fragen sind süß aber auch mal wirklich Interessant.
Die Dateideen via KI sind auch nett.
Ich zeichne tatsächlich auch gerne für sie, eine witzige Funktion.

Rundum gelungen und sogar das Geld wert.
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Some features don't work 😭

The app itself is amazing and we keep seeing ads on TikTok and Insta. So me and my partner downloaded it. The only issue I have with it is the one where we hold our finger and feel the vibrate. She can feel on her side but I can't. I can't find the toggle or anything. What can I do?

Request

Love the app, I would like to request a better range of colors for the canvas aspect, it’s a great little piece of the app that I enjoy playing around with!