CanPlay Casino User Reviews

Top reviews

Didn’t Open

I downloaded the app and it sat there for 5 mins and still didn’t open, I deleted it.

Can't even enter the app

Literally I've tried so much and I'm just stuck on the Canplay logo

App sucks

Down loaded and it won’t open so deleted it.

Scam

Big scam ever it’s so disappointing that it’s legal to scam people this way. Avoid at all cost

Issues with loading screen

Never loaded at all. Stuck on the load screen. Game sucks

It used be be good

This used to be a good platform but it totally sucks now. Be aware with the new changes you will lose more than you win. They have removed favourite games which is now a definite no go for me. I will be looking for a different online casino. Update: there has been a development. By Sept 5th they will be no longer. If I had known prior I would have kept my money.
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Response from developer

Hello, I am sorry to hear you do not like th new changes. Please reach out to our support team and off your feedback on what you do not like and the issues you mentioned so we may look into it for you. Support@canplaycasino.com

Free spin games disappearing from app (iOS)

You get 10 free spins a day, a different game every day. Two of them now, Gold Blitz & Fishin Pots of Gold, have disappeared from the app and don’t show up under free spins or even when searching the games. They pop up as your days free spins then poof. Support does nothing but tell me they see the free games there, this began as just one of them too. Now it’s 2/7 days a wk I no longer get my free spins. Ive tried Safari and Chrome and I now just get a white screen.
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Response from developer

Hello, Sorry to hear about this experience. If you can reach out to our support we can take a look into this for you. support@canplaycasino.com

Scam

This app is a scam all of the reviews are bots

Response from developer

Hello, all sites require verification of ID and financials. If you have any questions please reach out to us at support.

Free daily bonuses

Wagered a lot in the past week and honestly this app is great, especially that we have free spins daily on different slots, never had any issues with deposits or withdrawals and my account is verified 10/10

Response from developer

Hello, Thank you for the feedback. Please let us know if you have any suggstions we would love to always make it better :)

Scam

Took money from my bank account but never made it to the app.
Tried customer service. They daid it will come back but its been 15 days. They wont reply anymore

Response from developer

Hello, Sorry to hear about this experience. If you can reach out to our support we can take a look into this for you. support@canplaycasino.com

Frustrating User Experience – Needs a Complete Overhaul

The UI is extremely outdated—it feels like the app is just a clunky web browser wrapper. You’re constantly being forced to sign back in, which gets old fast. Many elements that look like buttons either don’t function or aren’t clickable at all. Overall, the app is unreliable and unpleasant to use.

Response from developer

Hello, Sorry to hear about this experience. If you can reach out to our support and provide us with your phone details we would be happy to escalate to our tech team so they may look into this for you. This should not be happening. support@canplaycasino.com

Casino

Fun

Response from developer

Hi Bigc, thank you for the feedback :)

Not good

Deposited $20 won a little bit very quickly. Had my balance up to $70 at one point and then I lost it all. Closed my account. App was pretty glitchy and crashed on me once. Also would not except my debit card for payment and had to use etransfer. It kept changing my billing address country to the USA no matter how many times I put my address in.
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Response from developer

Hi there. sorry to see you go. We have a lot of different games with different game play experience and promotions. If you'd ever like to come back please contact us at support@canplaycasino.com

Good

Very good

Require unlimited banking access to your account appears fraudulent

Won’t approve 750$ withdrawal

Good game all in all.

Great game. Easy withdrawals.

App keeps signing me out

Games seem fun but I keep having to resign in. Haven't been lucky on any of the slots but overall its not too bad. Having to sign in every 10 mins sucks though.

Scam

No way to verify your documents for withdraw don’t download

Issues resolved fast, good customer service

I downloaded this because a lot of people seemed to like it but Because of an issue with free spins i lost some. I contacted customer service and talked to Fabiola who was very responsive and helpful! Spins were re-added and Im now enjoying my game :)

Good bonuses and free spins

I like that they give me a spin for 1m every day. Feels friendlier than the other casinos around.